Nashua Hyundai

If you have an older Hyundai, do NOT take it here for repairs. I have twice taken in an older make for repairs and have twice had to immediately return the car because the repair was not done correctly o repairs. I have twice taken in an older make for repairs and have twice had to immediately return the car because the repair was not done correctly or another part was damaged in the process. To add insult to injury, I was required to pay for parts, but not labor (!), because they never took full responsibility for the issues. I will NOT be returning to this service center again for any of my repair needs. More

I should've read the negative reviews. No loyalty to their customers at Nashua Hyundai, no sense of decency, no shame. I bought a car from Nashua Hyundai in fall of 2021 and within mont No loyalty to their customers at Nashua Hyundai, no sense of decency, no shame. I bought a car from Nashua Hyundai in fall of 2021 and within months, with no warning, my car completely shut down/failed while I was driving ON THE HIGHWAY. We waited hours for the tow corporate Hyundai supposedly called, then finally had to organize a tow through AAA. Once Nashua had the car on their lot, updates from them were so sparse and vague--I couldn't ever get in contact with the right person for my questions, and they didn't give any timeline updates. Meanwhile I'm a teacher and needed my car for work. I had to pay out of pocket for an overpriced rental (I guess low supplies drove up prices) because Nashua swore up and down that they don't keep any loaner cars on the lot for their customers. After over a week with zero updates about my car, turns out the person responsible for contacting me WENT ON VACATION with no notice. My car sat for days with nobody working on it, then they misdiagnosed the problem. No apologies, no nothing. I racked up an insane rental bill before Nashua realized they magically had a loaner car hiding somewhere. I drove out from Boston for the loaner car and within days the real issue was identified (wiring, factory issue). Nashua promised me they'd do whatever they could to personally reimburse my rental, since it was higher than corporate Hyundai's $50 daily limit (the rental was worth $35 but rental places were just having fun, at this point, and charged $100 a day) and it was Nashua's fault that I went days without getting the loaner they had on the premises the whole time. 6 months of this nonsense, no contact, evasive behavior, questionable interactions with a team member named Cora who seemed like she was trying to be helpful while ultimately not being helpful at all (currently ignoring my emails, btw)... FINALLY someone by the name of Art St. Denis contacts me and completely shuts me down--to paraphrase, he says he's sorry but he won't do anything about it and it's not Nashua Hyundai's fault that car rental prices soured during that period. Un-freaking-believable. Despite proof that in prior conversation/calls various Nashua employees admitted I should've been given the loaner car the day my car arrived at the lot for repair. My emails are now being ignored, and I've been told to just call corporate Hyundai for the $50 daily reimbursement and take the financial loss despite the fact that my car died ON A HIGHWAY due to a wiring issue that shouldn't have happened within months of purchasing the car. To summarize: They lied about the loaner, left my car sitting on the lot for days, misdiagnosed the issue, assured me they'd take care of me, and then basically told me to f*xx off. More

Don’t ever get work done at Nashua Hyundai. Went in for a recall on the Evap system of my 2017 Hyundai Santa Fe XL they replaced it, and broke my actual canister during the recall where it bolt Went in for a recall on the Evap system of my 2017 Hyundai Santa Fe XL they replaced it, and broke my actual canister during the recall where it bolts to the car, see RO below (which they spent all of 20 mins on the recall and didn’t smoke the system to check for a leak which I have spoken to other dealerships and that’s required!) I was literally there for 20 minutes TOTAL for the original recall repair so there’s no way they did the recall and smoked the system to check for a leak… then my check engine light comes on so we ran the code and it came up for a small evap leak and I take it back to them and they tell me I need to replace the part cause it’s broken…. There’s a crack where the mounting screws go into the frame, so someone over tightened something during the recall and snapped it. And want to charge me $400 to replace something they clearly broke while doing the recall…. My car was FINE before this…. OH and the service advisor mentioned a possible break before they even looked at the car… What a coincidence!!!! And the service manager will not call my fiancé back… 🙃🙃🙃🙃🙃🙃 DO NOT TAKE YOUR VEHICLE HERE, YOU HAVE BEEN WARNED!!!! More

My retired friend leased a brand new Kona, so she would have a reliable vehicle. The motor was bad. She spoke with the manager, Joe, and the service department, Matt... They were very empathetic and kind, have a reliable vehicle. The motor was bad. She spoke with the manager, Joe, and the service department, Matt... They were very empathetic and kind, however, they were not empowered to assist her in getting a loaner vehicle. She depends on a part time job to get by and helps with her grandchildren. They felt badly, but said too bad ... So she is currently at their mercy, having to wait until they get the parts and fix the vehicle... Such a shame. More

Hyundai North America notified me about a safety recall for my 2011 Elantra Touring. Apparently it involves the relplacement of a potentially defective relay in the anti-lock braking system. The nearest for my 2011 Elantra Touring. Apparently it involves the relplacement of a potentially defective relay in the anti-lock braking system. The nearest Hyundai dealer is in Nashua, NH. It was easy to schedule the appointment for the recall service. The representatives were courteous and called when the service was completed. The multi-point inspection only indicated one minor issue which I had been previously aware of. The service was completed on the Wednesday afternoon before the Thanksgiving holiday. Driving home I noticed that the radio stations had all been lost, presumably due to a battery disconnect during the service. This was not necessarily a problem for me, but I also noticed that the temperatire control console was not right and stuck in recirculate modes. I called the dealership which had done the recall service and they indicated that they did not need to disconnect the battery and that they could not help me until the next Tuesday (6 days later). They indicated that there was no warranty on their work and could not promise that I would not have to pay for them to fix what they broke. The service representative promised to have the manager call me on the following Monday. After considerable stress associated with this arrogance I did about 2 hours of research on the internet and learned that others had experienced the same problem with the temperature control being stuck in recirculate modes. I was able to resolve the problem by disconnecting the negative battery terminal to the electronics module for >3 minutes. To my surprise the newly set radio stations were not lost. The service manager never called. Finding out that a previoiusly fully working car has something broken after recall work is a frustrating experience, particularly when it is denied and not covered under a repair warranty. Based on my experience I would not recommend getting service at Nashua Hyundai. More

Great experience! David from Nashua Hyundai helped me and patiently answered my questions. Overall process was very smooth. and patiently answered my questions. Overall process was very smooth. More

I just bought a 2021 Santa Fe Calligraphy. couldn't have had a better experience, Domingo Cardona and Joe Dolan are THE best. No pushy sales tactics, Just a great experience. they came through with exactly had a better experience, Domingo Cardona and Joe Dolan are THE best. No pushy sales tactics, Just a great experience. they came through with exactly what they promised and after sales help was phenomenal. this is a great dealership from top to bottom. I you need a car GO HERE!!!! More

Excellent experience with David Ritter and his manager. We bought a used car and just all around a phenomenal experience. I give 5 stars for sure! We bought a used car and just all around a phenomenal experience. I give 5 stars for sure! More

We had a wonderful experience at Nashua Hyundai! After looking at so many cars, and dealing with a few bad experiences, we settled on looking here. David Ritter really made our experience fantastic! He wa looking at so many cars, and dealing with a few bad experiences, we settled on looking here. David Ritter really made our experience fantastic! He was polite, not-pushy, and VERY knowledgeable. I’ll definitely be coming back next time around! More

I had an bluetooth connection issue with my new Hyundai Kona and stopped by the dealership. I was met by Dave Ritter who was pleasant upon me entering the dealership. He was upbeat and positive that we cou Kona and stopped by the dealership. I was met by Dave Ritter who was pleasant upon me entering the dealership. He was upbeat and positive that we could figure it out. He was very informative when I asked why my Android auto app wasnt working. Dave even went as far to say that if I still had issues to come back. I sure will! More