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Nash Chevrolet - Service Center

Lawrenceville, GA

4.4
33 Reviews

33 Reviews of Nash Chevrolet - Service Center

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April 14, 2023

Allison is accommodating and helpful. She keeps me informed of progress and when finished. Good communicator More

by bela.kenessey@symcogroup.com
Recommend Dealer
Yes
Employees Worked With
Allison Newton
Apr 16, 2023 -

Nash Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Allison here at Nash Chevrolet. Nash Chevy - Where Everyone Leaves Happy Jason Scobie General Sales Manager

April 13, 2023

The check engine light came on on my car dashboard After getting oil change at Nash. The diagnosis code is P06DD ( Engine oil pressure control valve stuck off . I'm sure it has something to do with the oil More

by mdm2053
Recommend Dealer
No
Employees Worked With
Allison
Apr 17, 2023 -

Nash Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Scobie General Sales Manager

April 10, 2023

Always a pleasure coming to the dealership for my service. In my 6 years of ownership, I've never gone anywhere else. I'm treated like family and a valued customer. More

by ithompkins
Recommend Dealer
Yes
Employees Worked With
Shedrick, Allison, Devin
Apr 11, 2023 -

Nash Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Nash Chevy - Where Everyone Leaves Happy Jason Scobie General Sales Manager

September 30, 2022

Jhonny is very helpful and always try to do his best to make us feel important. Thanks Jhonny More

by eddievinasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Koegler
Oct 02, 2022 -

Nash Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nash Chevrolet, we look forward to having you as a valued customer for many years to come! Nash Chevy - Where Everyone Leaves Happy Jason Scobie General Sales Manager

July 19, 2022

Very bad service, I do not recommend it, terrible customer service, especially the ladies who attended on July 19, 2022. I had an appointment at 11. 30 am for oil change for 2 cars we arrived at 11. More

by odalismendez38
Customer Service
Recommend Dealer
No
Employees Worked With
I don’t know what’s the name but was the lady on front desk
Jul 22, 2022 -

Nash Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Scobie General Sales Manager

June 18, 2022

Michelle is beyond beyond beyond over the top about helping and accommodating. Her knowledge of Chevy vehicles is overly impressive and very pleasant More

by southernlegacy08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Dasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Nash Chevrolet responded

Thank you for your review and kind words for Michele! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nash Chevrolet. Nash Chevy - Where Everyone Leaves Happy Jason Scobie General Sales Manager

May 26, 2022

Poor customer service. Please provide me with an update on the repairs to my car More

by denetricw@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robbie Proctor
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Nash Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Scobie General Sales Manager

May 30, 2022 -

denetricw@yahoo.com responded

Yes you may. Mrs DENETRIC Williams denetric_w@yahoo.com

November 03, 2021

Thank you Shedrick for your honesty and professionalism. I appreciate all the advice you have given! God Bless YoU! More

by Safyia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Fashaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Nash Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shedrick met your expectations. Thank you again for choosing Nash Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Nash Chevy - Where Everyone Leaves Happy Jason Scobie General Sales Manager

August 28, 2021

The salesman gave me a great idea to apply online for my approval. It was fast and simple. When I arrived to purchase the car it speeded up the process. More

by Veronica.valdez11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Saffold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shedrick Fashaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Nash Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nash Chevy - Where Everyone Leaves Happy Jason Scobie General Sales Manager

July 14, 2021

On May 4th, 2021 we picked up our 2007 Express van 3500 from Nash Chevrolet in Lawrenceville, GA - a dealer that assured us they knew what they were doing with our Duramax. They had replaced the transmi More

by Shane Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Cain
Jul 31, 2021 -

Nash Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about this and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Jason Scobie General Sales Manager Jason Scobie General Sales Manager