Nash Auto

I purchased a car here. The car was used and “as is” but the salesperson, Lynn, told me that the display screen and Bluetooth feature worked. That night, I was at the dealer The car was used and “as is” but the salesperson, Lynn, told me that the display screen and Bluetooth feature worked. That night, I was at the dealership for a long time because she got all my paperwork wrong and had to redo it. The SAME DAY that I bought the car, I got home and tried to connect my phone and it wouldn’t work. Half of the touch screen doesn’t work. So I called and Lynn said she would talk to her manager. Almost 2 weeks later, I followed up and she said to bring it in. I waited for almost 2 hours for them to tell me “it’s fine.” Lynn got in the car with me and I showed her it was broken. She told me to bring it back another day for their mechanic to fix it. I told her I would come Friday and she said she would confirm that then text me. She never did. I followed up AGAIN a few days later and she asked when I can come. I told her either tomorrow or the following day. She called me 3 days later and asked me when I could come AGAIN. We set an appointment. I got there and they basically told me they won’t fix it for me bc I didn’t buy the warranty. I explained that there are other issues with the car that I don’t hold them accountable for but this was expressly represented to me. I talked to the sales manager who said it was “he said/she said.” I asked him to simply ask the salesperson if she told me it works and he said “that’s neither here nor there. You have to trust but verify.” So basically, my lesson from that is that I shouldn’t believe anything she told me?? He said there was absolutely nothing he can do so I asked to speak to someone who can do something. The general manager also refused to make the repair for me. He said they would pay half and I said that wasn’t sufficient because I bought the car under the impression that the display worked BECAUSE THATS WHAT THE SALESPERSON SAID and because it doesn’t glitch until you actually try to connect a phone, so at the dealership, it looked normal, turned on, volume went up and down, etc. The general manager told me to “calm down.” I explained that I’ve been trying to deal with this for a month and that I’m frustrated. He told me “to be blunt, you have no legal recourse here.” I am an attorney and I told him “you’re not an attorney.” He told me he could end the conversation at any time, so I just walked out. So the salesperson either lied or spoke without knowing and they all backed her up. Shady business practice. Don’t purchase a car here. More

Had a great experience at Nash Auto after visited multiple dealerships we found the best deal at their dealership, if you’re looking for quality vehicles with clean carfax do yourself a favor and mak multiple dealerships we found the best deal at their dealership, if you’re looking for quality vehicles with clean carfax do yourself a favor and make the trip, you will not be disappointed. Ask for Shannon she is amazing to work with. More

sold me a vehicle that had been in a previous front end collision and did not disclose the information as required by California law. they lied to me about everything. We even found a rat nest in the engin collision and did not disclose the information as required by California law. they lied to me about everything. We even found a rat nest in the engine area. total xxxx, dishonest, cheat. I purchased door to door delivery to my home. I received a phone call from the shipping company asking where I could pick up the car on I-10. Cheated me again. CRIMENALS!!!! More

RED ALEAT WITH THESE GUYS. .........DO NOT BUY FROM THEM........... These individuals at Nash Auto engage in deceptive business practices. They advertise vehicles at one price .........DO NOT BUY FROM THEM........... These individuals at Nash Auto engage in deceptive business practices. They advertise vehicles at one price to lure customers into visiting their dealership. However, upon arrival, the actual price is significantly higher due to the addition of mandatory add-ons. This tactic, known as bait-and-switch, is a dishonest way to inflate the final price. Essentially, they advertise a lower price but pressure customers into purchasing unnecessary add-ons totaling thousands of dollars, making the advertised price unattainable. This behavior is unethical and illegal.... STAY AWAY FROM THEM................ More

This dealer listed a 2019 Lexus LC500 for sale and I made an appointment to see and possibly purchase the car. The ad was taken down on Thursday and I called asked if it was sold, Shannon told me it still a an appointment to see and possibly purchase the car. The ad was taken down on Thursday and I called asked if it was sold, Shannon told me it still available and she made an appointment for me to come down this Saturday 1pm. However, 30 minutes before the appointment when I'm already driving on my way she texted and said appointment has been cancelled without any explanation. I called and she said her boss decided to buy the car. What an absolutely waste of time and how unprofessional this dealer is. This proves to me that buying expensive car like a Lexus should always be at Lexus Dealer and not these little no name dealer like this. More

He ruined my vehicle. I went back to him so we could replace my turbo for $600. I thought that was a great deal at first until he gave me back the vehicle and said it was I went back to him so we could replace my turbo for $600. I thought that was a great deal at first until he gave me back the vehicle and said it was done and when I drove off it was leaking oil all over the place for 15 mi and then another 15 miles coming back. He seemed like he was angry with me when I've been always nice to him. And after that my vehicle has been overheating ever since. He disconnected my cooling fan for my radiator On my work vehicle that I rely on for work and my livelihood. His worker was looking at me with angry face as if I did something bad to him. I found out that they know my ex and I believe what they did to my vehicle is hate crime. Hes always talking racism gossiping about someone. I know that's married to a Chinese woman. His mechanic broke the screw in the block of the motor and then disappeared. And Mike the owner took over. Mike is the one that put it back together leaking oil. They're supposed to be the mechanics for doing the job, that's there responsibility. I'm the customer, consumer and my responsibilities the pay him when he's done. When I paid him he asked me oh you're gonna pay me? I said of course I'm going to pay you, because you did the work right? Huge red flag. From my perspective and experience I see them as narcissistic conniving, Intentionally reckless and somewhat hostile. My eyes and ears do not lie to me. Whatever he did was not accidental it was purely intentional. So I will never go back to him or recommend anyone to him ever again. More

These folks are good people. I wasn't able to purchase a vehicle but when I'm ready I will be back. I wasn't able to purchase a vehicle but when I'm ready I will be back. More

They drove a hard bargain but that was not unexpected. But when it was time to put in writing the number of items and promises the salesman "forgot" was very high. The 50/50 car warranty taped inside th But when it was time to put in writing the number of items and promises the salesman "forgot" was very high. The 50/50 car warranty taped inside the car window was forgotten until I reminded him of it! This is a seller that you have to be CERTAIN to get everything IN WRITING, they say they will do for you or else almost everything they say evaporates when its time to hand over the money. More

Said the car has ac and blows cold, said in good condition, stereo works. It takes great pictures but... the ac never blew cold or cool, the door drivers door sounds like it's going to crack off whe condition, stereo works. It takes great pictures but... the ac never blew cold or cool, the door drivers door sounds like it's going to crack off when open and close it, the front grill swings as it's held on with zip ties. It's sprayed over in the hood with a couple of bubbles. Ya know, he tried to say, "that's how dealers are." I asked, "What, liars?" We drove far to be misinformed. He never offered any resolution, he just wants to rip someone off. Don't bother going here, he's hostile if he doesn't get his way. Very bad experience. More

These guys are great! I didn't end up doing business with them, however they were very professional and caring. They provided a courtesy ride back home. I would definitely I didn't end up doing business with them, however they were very professional and caring. They provided a courtesy ride back home. I would definitely recommend them. Thank you Nash sales reps you rock! More