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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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June 01, 2021

Every time we go to this dealership they always greet you with a smile and may I help you. Service are always fast. Keep posted! More

by EMIRANDA1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the one that worked on Saturday
June 01, 2021

Sad to learn about a recall on my car 2 days after visiting for service! I wish someone would have mentioned this at my scheduled appointment on 5/14/21. I called immediately to schedule another appoi More

by PBRICE715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank
June 01, 2021

I am a happy customer the Napoli's family always treat me with kindness and respect. So glad that I chose your car dealership thank you so much. More

by ETHELGRAY109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021

Kk n excellent not long waiting time for service 100% good communication n cleanest work place. All staff members friendly n professional n Welcome customers More

by ANA.CONCEPCION2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021

Car needed 60000 mile service. It was completed in a reasonable amount of time and I was on my way. Very Satisfied with overall experience. More

by TJWESTERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021

I brought my car in and had to leave it there for the day. Frank had someone drive me home, and when my car was ready for pickup Frank called a Lyft for me to bring me back to get my car. They are always More

by BRANDNEW52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
May 28, 2021

Didn’t fix problem said it was fixed and engine light still goes on and off all the time have another appointment scheduled if not fixed want part replaced as its still under warranty More

by Dmoneil955
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Haverl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

Frank was awesome! He got me checked in very quickly, was super friendly, and was flexible with my pick up time. He made the whole experience much easier More

by SAMANTHAJACKSON026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
May 26, 2021

I got an oil change and the service was quick and it was an overall great experience. The price of the oil change was reasonable. More

by Yorttam92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

Service was on time and done within the hour. Waiting room was clean and there was ample seatin, reading material and seating. However there was no water in the fridge. More

by Carrano1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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