1,173 Reviews of Napoli Indoor Kia - Service Center
Every time we go to this dealership they always greet you with a smile and may I help you. Service are always fast. Keep posted! with a smile and may I help you. Service are always fast. Keep posted! More
Sad to learn about a recall on my car 2 days after visiting for service! I wish someone would have mentioned this at my scheduled appointment on 5/14/21. I called immediately to schedule another appoi visiting for service! I wish someone would have mentioned this at my scheduled appointment on 5/14/21. I called immediately to schedule another appointment to repair the recall and was given a false appointment on a day the dealership was closed. Clearly not my fault. I called again to reschedule for a 3rd time and service would not accommodate me. I was told I could drop my car off and hope that they could get around to fixing it. Now, I have to wait almost 6 weeks in total for this repair that should have been taken care of. Not happy. More
I am a happy customer the Napoli's family always treat me with kindness and respect. So glad that I chose your car dealership thank you so much. with kindness and respect. So glad that I chose your car dealership thank you so much. More
Kk n excellent not long waiting time for service 100% good communication n cleanest work place. All staff members friendly n professional n Welcome customers good communication n cleanest work place. All staff members friendly n professional n Welcome customers More
Car needed 60000 mile service. It was completed in a reasonable amount of time and I was on my way. Very Satisfied with overall experience. reasonable amount of time and I was on my way. Very Satisfied with overall experience. More
I brought my car in and had to leave it there for the day. Frank had someone drive me home, and when my car was ready for pickup Frank called a Lyft for me to bring me back to get my car. They are always day. Frank had someone drive me home, and when my car was ready for pickup Frank called a Lyft for me to bring me back to get my car. They are always very accomodating no matter what work is being done. More
Didn’t fix problem said it was fixed and engine light still goes on and off all the time have another appointment scheduled if not fixed want part replaced as its still under warranty still goes on and off all the time have another appointment scheduled if not fixed want part replaced as its still under warranty More
Frank was awesome! He got me checked in very quickly, was super friendly, and was flexible with my pick up time. He made the whole experience much easier super friendly, and was flexible with my pick up time. He made the whole experience much easier More
I got an oil change and the service was quick and it was an overall great experience. The price of the oil change was reasonable. an overall great experience. The price of the oil change was reasonable. More
Service was on time and done within the hour. Waiting room was clean and there was ample seatin, reading material and seating. However there was no water in the fridge. room was clean and there was ample seatin, reading material and seating. However there was no water in the fridge. More