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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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June 10, 2021

I had a tire blowout on the highway not far from my dealership. I was towed there but service was already closed. The manager and rep. in parts got me a tire so that I could get it mounted somewhere More

by TXDYBUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
June 10, 2021

Friendly and great staff, very helpful. I have been going here for years. They are willing to help you the best way they can. I would recommend them to all my friends. More

by brooklynnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

Thanks to Frank at Kia Service he always gets me in and out quickly and he has excellent customer service skills .thanks Frank and Kia of Milford More

by ASAMAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
June 09, 2021

Napoli Salesman made the transition from a rental car to a new car, easy and affordable. I've been very happy with the service experiences I've had, as well. well trained Staff. More

by JANRUS2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Osu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

Frank Cerbone explained everything about the work that was needed on my car. Waiting area was clean and a pleasant place to wait for my car. More

by PRSTARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
June 09, 2021

My wife and I always ask for Frank Cerbone when we bring our car in for service. He's simply the best service rep we've ever had through all our decades of car ownership. He explains in detail what needs t More

by MARCPOMPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
June 07, 2021

Great service, in and out very quickly! Always very helpful and never pushy! Dave is amazing and will help anyway he can! Our family is a Napoli family! More

by FORME10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

Service adviser was really friendly and accommodating! Waiting room was nice and comfortable. Met really nice ppl in there and had a great conversation. We kept joking that we were going to come back to m More

by KellyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Frank was amazing as always.I drove all the way from Long Island just because I wouldn’t go any other place because how Frank treats me.He’s professional and funny.Thanks Frank for being awesome. More

by GALYN257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
June 03, 2021

Excellent! This says it all! I will not fill out any more of these that have a word minimum. Excellent should be enough. No more. More

by KUMU75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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