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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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July 22, 2021

Service was great, everyone who helped me was great. Price of the parts for my situation was unfair-calipers(which were covered) failed, destroying my pads and rotors. Price couldn’t be reduced on the p More

by Kia driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

Good service. Freezing in the waiting rooms though.i had a recall on my car so it was free for the service. The man who helped me was very nice and the service was pretty fast. More

by BEANMAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
July 20, 2021

Napoli Kia has consistently provided quality service and fair prices. Always a pleasure working with the service team. I will continue to recommend this location to friends and family with confidence. More

by pastor3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

Service is good, people are nice and the waiting room is very comfortable, but the last two times I've been in for service they didn't wash my car when the work was done. They used to wash the car in the p More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

Service was very good as well as the personnel.They were Service was very good as well as the personnel. They were very polite and informative. Wait time was around an 1 hour.they were very efficient. More

by MAFITZ67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Service was very quick. Frank was very helpful. My car was left clean with plastic and floor covers. Only took. Few hours to complete all that was needed. More

by SYLVIASLY66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
July 16, 2021

The person who greeted me was very pleasant and even opened the door for me when leaving. They did a great job on my car More

by Charlene2175
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Awesome as always! Timely and kept well in the loop about repairs. I would go to no other place cause you are like family to me More

by jrteddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

The service received was excellent. The staff is very friendly and always willing to assist in problem solving. The dealership as a whole is very clean and accommodating to customers. More

by anniesha.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

Just recently starting to go there for my Kia, and so far it’s been good , they check it out tell me what needs to be done More

by ccrazielady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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