1,173 Reviews of Napoli Indoor Kia - Service Center
Service was great, everyone who helped me was great. Price of the parts for my situation was unfair-calipers(which were covered) failed, destroying my pads and rotors. Price couldn’t be reduced on the p Price of the parts for my situation was unfair-calipers(which were covered) failed, destroying my pads and rotors. Price couldn’t be reduced on the pads and rotors, which wouldn’t have failed had the calipers not failed. I have only put 6000 miles on the car. More
Good service. Freezing in the waiting rooms though.i had a recall on my car so it was free for the service. The man who helped me was very nice and the service was pretty fast. a recall on my car so it was free for the service. The man who helped me was very nice and the service was pretty fast. More
Napoli Kia has consistently provided quality service and fair prices. Always a pleasure working with the service team. I will continue to recommend this location to friends and family with confidence. fair prices. Always a pleasure working with the service team. I will continue to recommend this location to friends and family with confidence. More
Service is good, people are nice and the waiting room is very comfortable, but the last two times I've been in for service they didn't wash my car when the work was done. They used to wash the car in the p very comfortable, but the last two times I've been in for service they didn't wash my car when the work was done. They used to wash the car in the past, so perhaps there was a policy change during the pandemic. It's a bit disappointing because I was expecting my car to be nice and clean, but it wasn't. There were also greasy fingerprints on the center console that I had to wipe off. More
Service was very good as well as the personnel.They were Service was very good as well as the personnel. They were very polite and informative. Wait time was around an 1 hour.they were very efficient. Service was very good as well as the personnel. They were very polite and informative. Wait time was around an 1 hour.they were very efficient. More
Service was very quick. Frank was very helpful. My car was left clean with plastic and floor covers. Only took. Few hours to complete all that was needed. was left clean with plastic and floor covers. Only took. Few hours to complete all that was needed. More
The person who greeted me was very pleasant and even opened the door for me when leaving. They did a great job on my car opened the door for me when leaving. They did a great job on my car More
Awesome as always! Timely and kept well in the loop about repairs. I would go to no other place cause you are like family to me repairs. I would go to no other place cause you are like family to me More
The service received was excellent. The staff is very friendly and always willing to assist in problem solving. The dealership as a whole is very clean and accommodating to customers. friendly and always willing to assist in problem solving. The dealership as a whole is very clean and accommodating to customers. More
Just recently starting to go there for my Kia, and so far it’s been good , they check it out tell me what needs to be done it’s been good , they check it out tell me what needs to be done More