Napoli Indoor Kia - Service Center

Service team is great. Frank was able to get my car taken care of and got me on my way within a reasonable amount of time. care of and got me on my way within a reasonable amount of time. More

The staff is very friendly and helpful. I enjoyed the lounge and indoor showroom. I went in for a recall on my car and Jennifer found other recalls and had them all corrected in a short amount of time. I lounge and indoor showroom. I went in for a recall on my car and Jennifer found other recalls and had them all corrected in a short amount of time. I told her I had limited time before going into work, and they were very considerate and made sure I was out before I was late. I’m very thankful for that. More

Everytime i come in for 1 thing you guys always come up with something eles never fails...thats just how you rip people off.Sad with something eles never fails...thats just how you rip people off.Sad More

Good for warranty not routine. Also know your warranty because not all reps go the extra mile. Frank goes that extra and learns who you are. Kudos to Frank because not all reps go the extra mile. Frank goes that extra and learns who you are. Kudos to Frank More

I took my 2021 Sorento in for a recall repair. It was the first time I had used the service department at Napoli Kia as my car had been purchased elsewhere. The service was awesome! Mike was friendly a the first time I had used the service department at Napoli Kia as my car had been purchased elsewhere. The service was awesome! Mike was friendly and informative, and the place was clean, attractive, and efficiently run. My repair was made within the time promised to me. I am glad to have found this dealership. Having dealt with another disreputable and dishonest Kia dealership in Danbury, I am happy to bring my business to Napoli in Milford! More

Frank is the best service advisor I have ever encountered. He should be promoted. Overall professionalism and attitude was what every business should have. Thank you frank. encountered. He should be promoted. Overall professionalism and attitude was what every business should have. Thank you frank. More

AS ALWAYS, GREAT SERVICE FROM JENN SHE IS VERY ORGANIZED AND KNOWLEDGABLE. THIS HELPED OUR BRANCH TREMENDOUSLY, WE NEEDED THIS CAR BACK RIGHT AWAY AS WE WERE RUNNING LOW ON INVENTORY. AND KNOWLEDGABLE. THIS HELPED OUR BRANCH TREMENDOUSLY, WE NEEDED THIS CAR BACK RIGHT AWAY AS WE WERE RUNNING LOW ON INVENTORY. More

Great service department. Friendly and comfortable waiting room. That’s it. No need for 25 words. Have a good day today tomorrow and the next day waiting room. That’s it. No need for 25 words. Have a good day today tomorrow and the next day More

They dont fix nothing and try to get you money.they change mi motor and they give me the car with they chake engine light on and they dont fix nothing change mi motor and they give me the car with they chake engine light on and they dont fix nothing More

Due to the coverage of carshield service was adequate. Napoli's warranty expired due to miles so I had to use other services. Very good Napoli's warranty expired due to miles so I had to use other services. Very good More