1,173 Reviews of Napoli Indoor Kia - Service Center
The best service anywhere. Fast, efficient and friendly. From making the appointment to completing the service in as little time as necessary with great results. There is no one better Than Napoli From making the appointment to completing the service in as little time as necessary with great results. There is no one better Than Napoli More
They did a great job! It was done faster then I expected and the end bill was less then I was quoted. I would recommend them to anyone who needs a repair on a Suzuki or Kia. and the end bill was less then I was quoted. I would recommend them to anyone who needs a repair on a Suzuki or Kia. More
I would only recommend it based on Frank Carbone. He is a professional. At a recent appointment a different advisor was waving me into garage. There was another car in the bay and although he waved me in the professional. At a recent appointment a different advisor was waving me into garage. There was another car in the bay and although he waved me in the door closed on the back of my car. He said quote" don't blame me your driving" Frank came over and calmed things down. You loose Frank you will loose customers starting with me. More
I have purchased three cars from Napoli and I have had nothing but great service. From the sales team and especially Frank and Mike in service keeps me coming back. Thanks !! nothing but great service. From the sales team and especially Frank and Mike in service keeps me coming back. Thanks !! More
I would never recommend or ever do business with this dealership ever again. The service manager was the rudest person I’ve ever dealt with, and I have worked in customer service for 8 years! They are th dealership ever again. The service manager was the rudest person I’ve ever dealt with, and I have worked in customer service for 8 years! They are the type of dealership that once they get the sale they don’t keep their word on things they said they would fix. If you want updates on your car you need to call they never give calls back and the list goes on. Worst experience in buying a car I’ve ever been through and Rueben the sales manager shouldn’t be a manager. He is rude, cocky, and doesn’t want to do his job. More
Easy to make appointments, always on time .This is my second car from Napoli will continue to replace my cars from them and the sales team are great second car from Napoli will continue to replace my cars from them and the sales team are great More
I would not be working with this Service dept. if it wasnt for Frank Cerbone! He is polite, patient, funny, and professional. Thank you, Frank! wasnt for Frank Cerbone! He is polite, patient, funny, and professional. Thank you, Frank! More
Hello went to Napoli on Boston Post Rd. and they did a great job on oil change only one problem when I first bought the car the key fob never has worked so I'm going to bring that in and I would hope I ge great job on oil change only one problem when I first bought the car the key fob never has worked so I'm going to bring that in and I would hope I get a new one like the car THANK YOU .... Mike : ) More
Mike H. Was very nice helpful he's going to have my Nissan versa Note hatchback fix because it was like that when I first it bought the car and the fob TY. Nissan versa Note hatchback fix because it was like that when I first it bought the car and the fob TY. More