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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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September 09, 2021

Service was great. People were excellent was not there to long. Over all I would give it a 10 the place was very clean great personality More

by SUNSHINE5X5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

Very easy, fast and courteous customer waiting area very clean and comfortable. First time to visit service center and proved very good experience. Glad I purchased a Kia. More

by SUSAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

I was very pleased with the service from Napoli Kia from check in to picking up the car. The dealers is very clean the the staff was very professional. I would highly recommend Napoli Kia. More

by gtcryan
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

Frank and Mike were very helpful. The wait however for the air conditioning part was way too long! The car is running well now, and the noise I was hearing that one of the mechanics thought was my tires More

by DAVID.WATROUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

The problem was quickly analyzed and replacement of the battery that was still under warranty was replaced free of charge. This is now my preferred shop for Kia service. More

by OPHILLIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

They are nice and have good service. I am just let down by my last visit as the issue was not resolved. Going back again. More

by willowdf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

My car was damaged while at their shop getting an oil change & no one took responsibility for it. Was going to trade my car in and buy new through them will no longer be doing business with them !!!!! More

by NATASHA.VERNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
September 01, 2021

I got to my appointment at the specified time and I explained to the woman that took my car in what the problem was she took my car in right away and within forty to forty-five minutes she came out exp More

by SHERWIN1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

Great Service And Very Informative Staff. Very Clean And Communication Was 💯 From Start To Finish. They Let Me Know What Was Happening And Never Left Me Uneducated More

by DIMATTEO_DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

Prompt service courteous people to wait on me what can I say five star experience would recommend this place to all my friends thank you no More

by WILLIAMBURR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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