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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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September 14, 2021

Car was serviced as described. Intake person, forgot his name, think it was Rich was very courteous and processed things quickly. More

by TSJEWELIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

I was greeted with a smile and a hand shake by the service writer who checked me in and handled everything from there. Service was quicker than expected . I highly recommend Napoli Kia. More

by JMCATS222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

Every time I go there being a woman they take their time and explain everything to you they're very nice and friendly and everyone always speaks and say hello and how you doing I have any nothing bad to say More

by DAVISYOLANDA40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy I'm looking for hes not up there
September 13, 2021

The service was very good. The oil change was done in a reasonable amount of time. Jennifer and everyone was very friendly and courteous. More

by DAMORO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

Outstanding service is always provided by all staff. Frank my salesman is outstanding and he goes above and beyond to make sure that all of my requests are completed before I leave the dealership. Thank More

by Hawkinsvanessa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank
September 11, 2021

Every time I bring my car for a routine service I feel welcomed, the staff is friendly and professional. An excellent and quick service. Love it. More

by Iwona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cerbone
September 09, 2021

It was an excellent opportunity to have work done by Kia service.. They were very good at their jobs and explained all that was complete. More

by ROBERTOJR0089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
September 09, 2021

A car was sold to my daughter that had nothing but issues and still does. It went back to the dealer 1 week after the sale for a motor “tick “ which they fixed but ended up with a traction control speed sen More

by suealves0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

Very helpful and fast they made sure I was comfortable and aware of the problem I would highly recommend going there that's where I'm buying my next car. More

by RYANPEELER660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

Exceptionally service every time i come in. Always a pleasure seeing Mike and Frank and Mike always makes sure that i have everything I need taken care of! More

by STEVE_EVON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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