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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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September 18, 2021

Update the kia dealer said they would call me in 3 days about replacing the junk yard shock they put in my vehicle it been over two weeks and haven't heard a word about replacing the front shock you'd thi More

by 5ttnet
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2021

Amazing service every time Mike Frank & Jennifer have always been a great help i’m always satisfied More

by ALYSSA.GALARZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

The dealership surrounding is clean and accommodates customers to stay and wait for their vehicle. More

by SHELDON Tomlinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

THE SERVICE I GOT WAS AWESOME VERY PROFESSIONAL GREAT SERVICE I WOULD GO BACK AGAIN More

by Tracey68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Service appointment was kept on time and the wait was not excessive. The staff was friendly and knowledgeable. More

by NINA143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

I bought my car to Napoli Kia in Milford for an oil change yesterday. The service Department took me right on time and I received excellent service. My interactions with Jen, Frank and Jacob in the ser More

by TRACYBROWN1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank & Jacob
September 16, 2021

When I purchase my car ~3 months ago it was great. However now I have an issue with my windshield and keep getting the run around , they suck at customer service after car is brought More

by btty_sa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
September 15, 2021

The worker was very courteous, easy access, very friendly workers. The building was also nice and clean. More

by hutchy329
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

I have asked multiple times to have my number removed from the automated messaging as I am NOT DIANE. More

by savoyamandab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

First time dropping my me new Car off for service and they were quick on the write up. More

by Mattylt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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