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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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January 24, 2022

I had an issue with my starter and it was immediately attended to. It was fixed promptly and I drove away More

by DLIBERMOM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

I was greeted very nicely and polite courteous all the sales rep people are and help me understand what was going on with my car and help me to get my car ready to go in to be fixed. Thank you so much Kia More

by Deborah Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

Everyone is always so pleasant and friendly. It's a very warm and welcoming group. More

by Kayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

Worked with Omar and he kept me informed about any service my Optima needed. Very courteous, professional, and prompt. I purchased my car here and have always returned for service. Very satisfied. More

by DEBORAH G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Luzardo
January 19, 2022

Service appointment was fast. Customer service was great and friendly. Oil change price was fair. More

by Ap1093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

Any time I have gone for service at Kia since purchasing the vehicle, I have been treated with the utmost respect and services rendered have been of utmost quality. All the associates are polite and knowled More

by amjusino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

I was charged $159 for a diagnostic that was completely wrong. They said I needed a new turbo booster for $4,000 but I just needed a part for it that will be around $900 installed More

by JSABAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

Service is great, staff is professional and friendly!!! They are quick to schedule you and keep you updated on the progress of your vehicle. More

by THERESAPABIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2022

Excellent customer service. I’m really glad I found this dealership as I bought my Kia in Massachusetts and the Milford dealership is close to my house! I’ve been very pleased coming here:) More

by TKICBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

Arrived on time for my appointment and was greeted by a friendly service rep that verified the service required. Instructed me to relax in comfortable lounge while service was done. The service was comple More

by LLJNAGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Guarnieri 5 stars
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