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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,112 Reviews

1,112 Reviews of Napoli Indoor Kia - Service Center

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February 24, 2024

Sal and Curtis when they sold me my car they were awesome. You can't get any better than those guys. More

by Joepellicano177
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Feb 26, 2024 -

Napoli Kia responded

Hi Joe! Thank you for leaving us this five-star review and kind words about Sal and Curtis our sales team at Napoli Kia! We'll see you next time!

February 21, 2024

I came in told them what I was there for, they took my car I waited in the waiting room till I got a text message show me a video of what they did with my car. Then I got a a text message saying my car wa More

by Mikeschenkle
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Feb 22, 2024 -

Napoli Kia responded

Mike, we're glad to know your visit at Napoli Kia was a smooth one. We aim for efficient and transparent service! Thanks for sharing your experience with us.

February 20, 2024

Marissa was amazing! My car initially needed $1600 worth of repairs that she put through extended warranty i thought was expired! She really put the work in to take care More

by Kayla Adamowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Feb 20, 2024 -

Napoli Kia responded

Kayla, it's fantastic to know that Marissa was able to assist you so effectively at Napoli Kia! We're all about making sure our customers feel taken care of. Thanks for choosing us and sharing your experience!

February 20, 2024

I only come to the dealership for service. With that being said, I am always happy with the service. More

by cyrus8657
Recommend Dealer
Yes
Employees Worked With
Courtney took care of me through the process. I was very pleased with the way she handled things.
Feb 20, 2024 -

Napoli Kia responded

We really appreciate you taking the time to leave Napoli Kia this awesome review, thank you!

February 19, 2024

Person we interacted with was knowledgeable and friendly. No pressure. A pleasure to visit this dealer. Highest recommendation. More

by Happy camper
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Napoli Kia responded

Hi! We're so glad to know that your visit to Napoli Kia was a pleasant one! Our team always aims to provide knowledgeable and friendly service. Thanks for the high recommendation, we appreciate it!

February 17, 2024

Always courteous and they will do as asked with no pressure to do more work More

by jrteddy
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Feb 19, 2024 -

Napoli Kia responded

Reviews like this one make our day! Thanks from the Napoli Kia team.

February 15, 2024

The were very accommodating getting me home and back to get my car. Worked with Carsheild. More

by H.SMITH
Recommend Dealer
Yes
Employees Worked With
Peter
Feb 16, 2024 -

Napoli Kia responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your review. We look forward to serving you again in the future! Thank you! - Napoli Kia

February 15, 2024

Service department- the woman I dealt with was friendly and efficient The work was done in a timely manner More

by PZELLE2
Recommend Dealer
Yes
Feb 16, 2024 -

Napoli Kia responded

We're glad to know you had a positive experience with our service department at Napoli Kia! We always aim for efficiency and friendliness! Safe travels!

February 13, 2024

Great service dept. .. Great people. Service experience was excellent. Nice and clean waiting area for service dept More

by Ltsjr7
Recommend Dealer
Yes
Employees Worked With
Marrisa
Feb 13, 2024 -

Napoli Kia responded

We're glad to know you had an excellent service experience at Napoli Kia! Thanks for highlighting our clean waiting area and great team. We appreciate your feedback!

February 12, 2024

I've always had a great experience I've been coming here for the Past 6 years More

by BROWNKEITH40
Recommend Dealer
Yes
Feb 12, 2024 -

Napoli Kia responded

We really appreciate you taking the time to leave Napoli Kia this awesome review, thank you!

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