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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,258 Reviews

1,258 Reviews of Napoli Indoor Kia - Service Center

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November 05, 2024

My experience with Napoli from day 1 has been absolutely horrible. Lots of promises and horrible communication More

by Connorella24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

The worst service center ever and l wouldn't tell my worst enemy to go. More

by BBACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salvatore Liuzzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

It's best to bring car to place that made it they know better than street mechanics More

by SMITSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol
November 04, 2024

Vehicle was in and out of shop in a very timely manner and dealership was very clean and staff was very professional More

by JUSTINICKOWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

My first experience with the dealership was very pleasant. Everyone was very kind and left there with a be car. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Very nice, pleasant, courteous, and friendly towards customers. My experience was outstanding and they were very polite. More

by dwaynes08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Jen was super friendly and personable! The building was clean, the staff was nice, and the lounge was comfortable! More

by JUDITHNCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Jen is always Professional & very attentive & helpful couldn't ask for a better Service Advisor. Thanks Jen! More

by LIFETIMEFREELOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Always good to me! ! NEVER had a bad experience!! Highly recommend! Been going there for about 9yrs of service, also where I purchased my vehicle. More

by Ltsjr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marrisa
October 28, 2024

Marissa was a pleasure to work with in the service department. She made it easy to get everything done. More

by CHRIS@CTAGENTCHRIS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
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