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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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March 14, 2022

my service employee did a great job. he was professional and informative. a great job! More

by daniel.kushman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Napoli Kia responded

Hi Daniel, thank you for taking the time to share your experience! We look forward to seeing you next time at Napoli Kia!

March 10, 2022

The scheduled appointment was a very good experience. They were prompt and courteous. They went over the work that was done to the car thoroughly which was good More

by DAMORO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Napoli Kia responded

Thank you for giving us the opportunity to serve you! We appreciate your excellent feedback and hope you'll be visiting us again in the future. Take care! - The Napoli Kia Team

March 09, 2022

Overall great customer service. They were honest about the service my car needed. They get you in and out in a timely manner. More

by erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Mar 09, 2022 -

Napoli Kia responded

Erica, we are so happy that you had a great time at Napoli Kia! Thank you!

March 09, 2022

Thanks for your excellent service! Service was quick, thorough, and all staff are very kind folks! More

by AB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Napoli Kia responded

We are so happy that our team at Napoli Kia could provide a 5 star experience!

March 08, 2022

An awesome dealership with a terrific service department. Omar is a fantastic service writer as well. More

by Chrisell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
Mar 09, 2022 -

Napoli Kia responded

Thank you for the wonderful feedback, Chrisell! We appreciate your continued support of the Napoli Kia team and look forward to your next visit!

March 07, 2022

Great experience service department was very helpful in giving me the service appointment that I needed More

by DAVIDSANCHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 09, 2022 -

Napoli Kia responded

David, we are so happy to hear that you had a great experience at Napoli Kia!

March 05, 2022

The one year anniversary of purchasing my 2017 Audi A3 from Napoli Kia is coming up and I’m still just as happy with my car as the day I drove off the lot. Denis Fidalgo did a great job in staying in touc More

by ady_lpz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Napoli Kia responded

We love hearing from our satisfied customers! We're so happy that Denis and our team have provided you with excellent service over the last year! We hope you choose to purchase your next vehicle with our team! -Napoli Kia

March 02, 2022

Taken quickly with a solution to fix key fob issue and a plan to rectify More

by GOLDSTANDARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Napoli Kia responded

Thank you for sharing your experience - it is much appreciated by all of us here at Napoli Kia!

March 01, 2022

The service appointment was quick I was greeted at the door the representative was friendly took the car right away and had me out about my day very quickly More

by GPARENTS89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Napoli Kia responded

We're happy you feel confident coming to Napoli Kia for your service needs! Thank you for being a loyal customer!

March 01, 2022

The service was quick and easy. Nobody tried to sell me on additional things that I don't feel I need. When I asked how long the service would take noting noting that I had somewher More

by D21C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Napoli Kia responded

Thank you for your awesome feedback! We hope to see you again at Napoli Kia!

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