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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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March 29, 2022

Great service. They got me an early appointment and it was a fast turnaround. Very satisfied. More

by gfd29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Napoli Kia responded

Thank you for the excellent review! It means a lot to hear that you're satisfied and we hope to see you again next time here at Napoli Kia!

March 25, 2022

The service person was very friendly and understood my concerns. They went above and beyond trying to resolve the issue. More

by Tombleeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 25, 2022 -

Napoli Kia responded

Thank you for your review, Tom! We look forward to seeing you next time at Napoli Kia!

March 23, 2022

The service tech (Mike, I think) was really great and super helpful. Friendly and knowledgeable. More

by Chelseamgough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Napoli Kia responded

This is great to hear, Chelsea! Thank you for being part of the Napoli Kia family!

March 22, 2022

Service consultant Omar kindly fit my oil change appointment into the busy service department schedule. I have always had good experiences with the Napoli Kia service department. More

by DR0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 22, 2022 -

Napoli Kia responded

Thank you for being a Napoli Kia customer! We're happy to hear Omar took great care of you during your most recent visit and we look forward to seeing you next time. Take care!

March 22, 2022

The dealership does a great job when need always there to help and answer questions make sure to customer satisfied More

by SHELIASAMUELS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Napoli Kia responded

Shelia, we are so proud to hear that you had such a great time working with our team at Napoli Kia! Thank you so much for your kind words.

March 22, 2022

Every one who works in the service department is super friendly and efficient with the whole experience of having to be there! More

by peewee4514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Sabia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
Mar 23, 2022 -

Napoli Kia responded

We are so proud to hear that you had such a great time working with our team at Napoli Kia! Thank you so much!

March 21, 2022

I love Napoli indoor Kia service center. They always treat me like family. I refer all my friends and family to Napoli Indoor Kia Service center More

by Dave0513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Napoli Kia responded

Thank you for being a Napoli Kia customer! We're honored to receive your support and look forward to your next visit!

March 17, 2022

It has been my BEST experience so far in my LIFE as it cam to purchasing a used car. Kia did not car if it was not its brand. They still delivered great service to me when I bought the used car. They made More

by MELONIEVES3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Napoli Kia responded

Wow, Melonie! We're so happy the Napoli Kia team could earn your five-star rating by doing what we do best! Thank you for taking the time to come check us out! We hope you love your new-to-you ride!

March 17, 2022

I was very disappointed. They didn’t want to pay for my rental until I spoke to the supervisor. Poor communication. And none of the other issues like my tail light and low ti More

by Sherry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Omar
Apr 19, 2022 -

Napoli Kia responded

We're sorry to hear about this experience, Sherry. We strive for better and assure you that we'll present this to the team. Please contact me at your earliest convenience if you'd like to discuss this further. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

March 14, 2022

Great service! I purchased two Kia’s from this dealership. Appointments are easy and convenient for my schedule. My daughter wants to buy a Kia from this same deale More

by BSTCJN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Napoli Kia responded

Thank you for your review! We're so happy that you purchased two vehicles from our dealership! We look forward to working with your daughter! -Napoli Kia

Mar 17, 2022 -

BSTCJN responded

Thanks!

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