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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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April 13, 2022

They were very efficient and attentive. I was given options and prices of what needed to be done but there was no pressure which was greatly appreciated. More

by LYNNE5068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Napoli Kia responded

Hi Lynne, thank you for sharing your experience working with our team at Napoli Kia! We appreciate your feedback and look forward to seeing you next time!

April 12, 2022

It’s helpful, kind and care for the customers. Also the people work there are very friendly. More

by KIM.HO1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Napoli Kia responded

Hi Kim, thank you for taking the time to share your experience working with our team at Napoli Kia!

April 12, 2022

Service was quick and the staff was friendly. The entire process was easy and I’d recommend this service center to other customers. More

by SBRATCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Napoli Kia responded

Thank you for taking the time to share your honest feedback with our technicians. We appreciate your 5-stars and look forward to seeing you next time! -Napoli Kia

April 12, 2022

Everyone was polite. And the time goes fast looking at all the cars. Also cheaper oil change than I thought More

by JESSICASPANOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Napoli Kia responded

Thank you for coming to Napoli Kia, Jessica! We look forward to assisting you again!

April 11, 2022

Staff is very courteous, appointments are on time and service is fast and thorough. Nice waiting room. More

by matthew.fehmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Napoli Kia responded

Thank you for sharing your review, Matthew! We look forward to having you again at Napoli Kia!

April 11, 2022

The service was excellent, and the speed of service was something to admire as well. Though it was first thing in the morning, EVERYONE there was exceptionally helpful and happy! It was also nice to meet t More

by SINGINWONDER09
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Napoli Kia responded

Thank you for sharing your kind review! We're so happy that our team was polite during your recent appointment! See you next time at Napoli Kia!

April 09, 2022

Great service from Jenifer , must go there And the have a LOT of cars for sale More

by calf.crowds-0c
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Napoli Kia responded

Thank you for the wonderful feedback! Jennifer & the team look forward to your next visit here at Napoli Kia!

April 09, 2022

Excellent Customer relationships. Took care of the problem we came in for. Comfortable waiting area. More

by blinskys1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Napoli Kia responded

Thank you for the wonderful feedback! We're so glad had the opportunity to assist you and we hope we can be of service again in the future. Take care! - The Napoli Kia Team

April 08, 2022

Customer care guy is really nice and helped in detail explanation of bill. I feel like installation charges are little expensive, Need to work around it. More

by Koteswara Savalam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Napoli Kia responded

Thank you for taking the time to leave us a review. We appreciate the honest feedback and hope we can be of service to you again in the future. Take care!

April 07, 2022

Every time I go to the dealership to get the car serviced it’s always a very nice atmosphere and the service people are great !!! More

by Mariano Sánchez
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Omar
Apr 07, 2022 -

Napoli Kia responded

Mariano, we are so proud to hear that! Napoli Kia's team is so proud to hear that you had such a great time with us.

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