1,494 Reviews of Napoli Indoor Kia - Service Center
Jen the service rep is always so kind professional and explains everything to your understanding… explains everything to your understanding… More
The person who worked on my car forgot to put antifreeze on port and the top off. Backing up there’s a squeaking sound. Left message for a return call. As of today nothing. Didn’t if I should be worry abou on port and the top off. Backing up there’s a squeaking sound. Left message for a return call. As of today nothing. Didn’t if I should be worry about it or not. More
She was great got everything done I needed and asked for to be checked on to be checked on More
My experiences with several representatives of Napoli Kia, Milford were pleasant. on the phone and in person were pleasant. They were very efficient, polite, and friendly - great customer service skills. Kia, Milford were pleasant. on the phone and in person were pleasant. They were very efficient, polite, and friendly - great customer service skills. More
They have the worst communication possible. My car was there for 2 weeks and I never even got a call. Called the manager and was told I could take my car somewhere else if I didn’t like the ser My car was there for 2 weeks and I never even got a call. Called the manager and was told I could take my car somewhere else if I didn’t like the service. I LEASE THERE! So unbelievable and disrespectful to the fact that people have jobs and lives. They would not give me a loaner they claimed they were all taken. They continued to auto text me updates instead of actually speaking to me about the problem they caused with my car. More
It was an upgrade to my security system per Kia. I was met at the door and a was walked to the lounge area to sit and wait for my vehicle. Fast and professional service. I was met at the door and a was walked to the lounge area to sit and wait for my vehicle. Fast and professional service. More
Awful servicewrong info will never return their again. Peter and the rest of service is the worat Peter and the rest of service is the worat More
First greet you right away and they ask you about any problems with your vehicle problems with your vehicle More