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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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April 20, 2022

Quick, efficient, pleasant, always professional. It's always a pleasure to work with Napoli Kia. More

by JanetBurton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Napoli Kia responded

Thank you for being a Napoli Kia customer, Janet! We're grateful for your continued support and look forward to your next visit!

April 20, 2022

Jennifer was very courteous and kept me abreast of the work being done on my car. More

by gnb2mean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Napoli Kia responded

Thank you for sharing your experience! We're happy to hear Jennifer provided you with wonderful service and we hope to see you again next time here at Napoli Kia!

April 18, 2022

Jennifer gave yhe best customer service, she was patient and very pleasant, a step ahead of my question. Wonderful experience. More

by LIZSMITH1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Napoli Kia responded

We're so happy to hear this wonderful feedback and can't wait to share it with Jennifer! Your business is greatly appreciated by all of us here at Napoli Kia and we hope we have the opportunity to serve you again in the future!

April 18, 2022

Staff was very pleasant and knowledgeable. I was in and out for my oil change More

by AMYKLEINER32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Napoli Kia responded

Thank you for your 5-stars, Amy! We're happy that our team provided you with an efficient appointment! See you next time at Napoli Kia!

April 18, 2022

The staff are all very engaging. Not only do they assist in an orderly fashion but they also make sure you are very knowledgeable on the facts More

by RPHILLIPS051396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Napoli Kia responded

Thank you for sharing your 5-stars! See you next time at Napoli Kia!

April 15, 2022

Have not always had good experiences with this service center however my recent oil change went well aside from noticing that my appointment was at 8:30 and my car wasn't in at 9:00. Not sure how long it More

by dp22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names
Apr 18, 2022 -

Napoli Kia responded

Thank you for your honest review. We hope to provide you with 5-star service next time!

April 15, 2022

I Was very busy the service was done in a timely matter very accurate very friendly and precise More

by AHERNANDEZ199
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Napoli Kia responded

Thank you for taking the time to review your recent visit with the Napoli Kia team! We appreciate your support and hope to see you next time!

April 14, 2022

Great communication, very kind. The waiting area was comfortable. All my questions were answered. I’m very grateful. More

by grwilliamssr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Napoli Kia responded

Thanks for leaving Napoli Kia your awesome review! We look forward to seeing you again!

April 14, 2022

I had two issues with my previous Kia dealer and both times, Napoli Kia took care of the issue. I will be going to them for all future services More

by Joseph.demarco80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Napoli Kia responded

This is great to hear! Thank you for choosing Napoli Kia, Joseph!

April 14, 2022

The service was great. The staff was very courteous and helpful. Every thing was explained what was being done to my car. More

by BERNARDYOUNGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Napoli Kia responded

Hi Bernard, thank you for taking the time to share your experience working with our team at Napoli Kia! See you next time!

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