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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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May 25, 2022

They were great and helping me find a car that I liked and had a great experience More

by Walkerkwlk52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Iribarren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Napoli Kia responded

We're so glad we had the opportunity to help you find a vehicle! Thanks for visiting Napoli Kia and please don't hesitate to reach out if we can be of service again in the future!

May 24, 2022

It is always a pleasant experience when I bring my Optima to Napoli KIA for service. Jennifer is very friendly and helpful. I waited during the time my car was serviced, and it was done very quickly. I am ve More

by DEBORAH G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Napoli Kia responded

Deborah - thank you so much for trusting Napoli Kia with the care of your Optima! Jennifer & the team look forward to your next visit!

May 20, 2022

Everyone there was very courteous and kind. They made sure that all of my concerns were taken care of. More

by drttwyner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Napoli Kia responded

Thank you for reviewing your recent visit with us here at Napoli Kia! We appreciate your positive feedback and hope to see you again next time!

May 19, 2022

The personnel and service are top notch; everyone I encountered on my visits were both very helpful, knowledgeable, and friendly. More

by laguck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Napoli Kia responded

It's so great to read your kind words and hear that we made the process easier for you! Thank you for coming to Napoli Kia for your service needs!

May 18, 2022

Excellent service, very friendly, helpful and efficient. Kept me informed and very willing to answer additional questions and provide useful information. More

by RIVZANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
May 18, 2022 -

Napoli Kia responded

Thank you for your kind comments! We're honored that our team provided you with excellent service! See you next time at Napoli Kia!

May 18, 2022

Promo professional greeting. No waiting all issues resolved. I received a notification when completed and had an easy sign out. More

by ray.birdsall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Omar
May 19, 2022 -

Napoli Kia responded

Thank you for your kind review, Ray! We're so happy that you received exceptional service! We look forward to seeing you next time at Napoli Kia!

May 18, 2022

Josh was nice and ended up ordering me a new cover, after there error of giving me the wrong cover. More

by SHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Garcia
May 19, 2022 -

Napoli Kia responded

Thank you for taking the time to share this update! We appreciate you giving Josh the opportunity to make things right and hope to see you again in the future. Take care!

May 17, 2022

Friendly and professional and explained everything that was needed if I wanted the car to run efficient. Jen service was a great help in correcting my problem. Bob K. More

by BOBKNDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Napoli Kia responded

Hi Bob, thank you for sharing your experience working with Jen at Napoli Kia! We appreciate your 5-star rating, and look forward to seeing you next time!

May 16, 2022

Great Experience & Friendly Staff. Very clean waiting area and I was kept in the loop about my vehicle More

by Dave0513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Napoli Kia responded

Your feedback helps us provide better care for future visits and we appreciate you taking the time to leave your review! We're happy that your service experience went so well and was worthy of a five-star rating! We look forward to seeing you at your next appointment! Thank you, Dave! - Napoli Kia

May 13, 2022

They were very friendly and professional and explained everything that was needed if I wanted the car to run efficient More

by CARMENGARCIA1948
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Napoli Kia responded

Thank you for the wonderful review! It was a pleasure having you visit us here at Napoli Kia and we hope to see you again next time!

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