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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,493 Reviews

1,493 Reviews of Napoli Indoor Kia - Service Center

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April 07, 2025

Fantastic customer service. They go above and beyond for long time customers and solo owners. More

by jonathangibbons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Great service. Greeted by a professional. Update on phone was great regarding progress of my car. Highly recommend More

by apsells4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

My experience was good! Staff is kind and respectful The waiting room is neat and tidy More

by vjohnson0713
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
April 04, 2025

A very good experience. I will definitely recommend Napoli Kia Dealership to everyone who needs their car serviced. More

by denise.hemmings
Recommend Dealer
Yes
Employees Worked With
Oil change and recall light fixtures
April 03, 2025

Waiting area is clean and the service provided was excellent. They are very efficient and the wait time is not long. More

by PARISLEWIS58
Recommend Dealer
Yes
Employees Worked With
Marissa
April 03, 2025

Excellent service. Car was fixed immediately and couldn’t be happier with the service provided!! More

by Steph4883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
April 02, 2025

Excellent service as always. Car ready on time with all requested services performed. Knowledgeable and courteous service center employees. More

by CHRISTINEMUSS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Was kind of quick but was also 1. 5 hours they tried to get me out of pocket but that’s okay nice try More

by Athena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
April 01, 2025

Asked at my last oil change if I could get help with fixing my headlight. Left 3 voicemails and got no help yet with a car issue I'm having. It’s been a month. More

by STEVIE.DEMARTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Berit Ostensen
March 31, 2025

It was very pleasant experience. The staff was nice while I was there waiting for my oil change and recalls. More

by PPADILLA14
Recommend Dealer
Yes
Employees Worked With
Don't remember but she was very nice.
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