Napoli Indoor Kia - Service Center

The worst customer service in the history of car dealerships. I have to repetitively call because I keep getting put on hold for over 20 minutes just to ask a simple question that could possibly be dealerships. I have to repetitively call because I keep getting put on hold for over 20 minutes just to ask a simple question that could possibly be looked up on the computer that they are sitting in front of that would probably only take them less than 10 seconds to find out. I have to remind each and everyone I know to never ever ever ever come to Kia of Milford. The end! More

Jen in service was great fixing the issues we had with my Kia Optima. Looking forward to returning in the future for service. Kia Optima. Looking forward to returning in the future for service. More

Had to reschedule my appointment because it conflicted with my husbands discharge from Yale New Haven Hospital Thankfully the Service Manager was able to accomodate my request and squeeze me into the with my husbands discharge from Yale New Haven Hospital Thankfully the Service Manager was able to accomodate my request and squeeze me into the schedule on short notice Performed the requested service quickly and got me out of there in a timely manner Very courteous, helpful and fast1 More

Courteous, helpful, fast, great service I needed to be out by a specific time and was! out by a specific time and was! More

It is the worst Call dealers I have ever dealt with, especially the maintenance manager, his name is Robin, who is very rude and does not know how to deal with the customers, it is impossible to de especially the maintenance manager, his name is Robin, who is very rude and does not know how to deal with the customers, it is impossible to deal with the car dealer again (There is no credibility in your place) Never again More

My car was serviced free of charge due an extended warranty which made this particular experience a pleasant surprise. warranty which made this particular experience a pleasant surprise. More

15 words? That’s why I don’t fill out these stupid surveys, real stupid That’s why I don’t fill out these stupid surveys, real stupid More

Service was great work done on time everyone was very personal and very helpful will tell everyone about there service personal and very helpful will tell everyone about there service More

IF I don't write at least 15 words, will I have to stand in the corner (facing the corner). FYI: apparently a common child's punishment decades ago. in the corner (facing the corner). FYI: apparently a common child's punishment decades ago. More

Horrible service. Vehicle was never test driven. Had to wait another week for it to be fixed correctly Vehicle was never test driven. Had to wait another week for it to be fixed correctly More