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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,174 Reviews
Call Service Center (203) 783-5850

1,174 Reviews of Napoli Indoor Kia - Service Center

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October 22, 2022

Very accommodating . Service advisor did the job properly. Very informative. Good experience over all . Good More

by oliviajessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis sales
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Oct 24, 2022 -

Napoli Kia responded

We appreciate you leaving our service team with such a kind review! We look forward to seeing you at your next appointment! Thank you! - Napoli Kia

October 21, 2022

I was informed that they couldn’t fix problem referred me to a infinity dealership More

by NO2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2022 -

Napoli Kia responded

Thank you for visiting our team. We apologize that we were unable to provide you with service, but hope your issue will be resolved.

October 19, 2022

Clean, Friendly, Happy, Caring, Helpful, thorough, quick, made me feel right at home. Thankful Complete. More

by ROBYNJMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2022 -

Napoli Kia responded

Thank you for the wonderful feedback! We appreciate you visiting us here at Napoli Kia and hope to see you again next time!

October 19, 2022

It is easy to get an appointment. Friendly service.They have a good waiting area More

by SLAYERR10702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

Napoli Kia responded

Thank you for the wonderful feedback! We appreciate you trusting the Napoli Kia team with your service needs and look forward to seeing you again next time!

October 16, 2022

I like going to Kia for my oil change, they are always happy and friendly More

by ccrazielady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2022 -

Napoli Kia responded

Thanks for the five stars! We hope to see you back here at Napoli Kia for all of your future automotive needs!

October 13, 2022

The wait took a bit longer than expecetd but they delivered everything that was promised. No surprises. More

by jlemon223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David mckenzie
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Oct 14, 2022 -

Napoli Kia responded

We appreciate you leaving your honest review for the Napoli Kia team! We look forward to assisting you again next time! Thank you!

October 11, 2022

Service department has always been great with updating me on my car’s status while inside. Highly recommend! More

by ady_lpz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2022 -

Napoli Kia responded

Thank you for the wonderful review! We're honored to be your service provider of choice and look forward to your next visit with us here at Napoli Kia!

October 08, 2022

Jennifer was very friendly to deal with my vehicle was done when promise very nice and friendly atmosphere. Jennifer was a joy to deal with would recommend. More

by Jonbyron66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Napoli Kia responded

Thank you for sharing your experience! We're happy to hear you enjoyed working with Jennifer and can't wait to pass along these kind comments to her & the team. Thanks for visiting Napoli Kia and please don't hesitate to reach out if we can be of service again in the future!

Oct 10, 2022 -

Jonbyron66 responded

jonbyron66@icloud.com

October 07, 2022

Staff are knowledgeable professional and honest. ..unlike Kia USA...knowingly selling cars with engine design flaws; oil consumption issues and engines ready to blow up! More

by JCSALMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Oct 10, 2022 -

Napoli Kia responded

Thank you for sharing your honest review! We look forward to seeing you next time at Napoli Kia!

October 05, 2022

I received a warm welcome immediately as I arrived and was attended to as soon as I explained the reason for my visit. The Staff is well trained, professional and courteous. A breath of fresh air and More

by godricson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Napoli Kia responded

Thank you for sharing your review! We're so happy that you felt welcomed while visiting our team at Napoli Kia!

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