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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,487 Reviews

1,487 Reviews of Napoli Indoor Kia - Service Center

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April 10, 2025

All the personnel at Napoli Kia are very knowledgeable of the vehicle and pricing is very fair there is no pressure to do additional work when recommended and I received a Video of my vehicle before any work More

by DBAYER9095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berit ostensen
April 09, 2025

I go to them for all my car needs . Jenn is cool and they get me in and out More

by Cecescott25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Good service, I had to return to have the meter reset. Would have liked the attention to detail More

by angelarugambwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Took 2+ hours for a complimentary oil change. Website is horrible for scheduling and no one answers the phone when calling the service department More

by Ctonuch
Recommend Dealer
Yes
April 07, 2025

Fantastic customer service. They go above and beyond for long time customers and solo owners. More

by jonathangibbons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Great service. Greeted by a professional. Update on phone was great regarding progress of my car. Highly recommend More

by apsells4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

My experience was good! Staff is kind and respectful The waiting room is neat and tidy More

by vjohnson0713
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
April 04, 2025

A very good experience. I will definitely recommend Napoli Kia Dealership to everyone who needs their car serviced. More

by denise.hemmings
Recommend Dealer
Yes
Employees Worked With
Oil change and recall light fixtures
April 03, 2025

Waiting area is clean and the service provided was excellent. They are very efficient and the wait time is not long. More

by PARISLEWIS58
Recommend Dealer
Yes
Employees Worked With
Marissa
April 03, 2025

Excellent service. Car was fixed immediately and couldn’t be happier with the service provided!! More

by Steph4883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
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5
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