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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,172 Reviews

1,172 Reviews of Napoli Indoor Kia - Service Center

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December 21, 2022

I took the car for service the person that took care of me was very nice and she told me the job will be done in a hour and it was done fast and that it was nice that I didn’t had to wait to long for the s More

by IsaraiRivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Napoli Kia responded

Thank you for the wonderful feedback about your recent visit here at Napoli Kia! We hope you have a wonderful holiday and look forward to seeing you again in the future. Take care!

December 21, 2022

The very best in quality and service, thank you for everything. See you next time More

by stuartwalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Napoli Kia responded

It's our privilege to serve you! Thanks for being a Napoli Kia customer. We look forward to your next visit!

December 20, 2022

Great customer service and was very help and was able to answer my questions I will be let in my friends know about your car, please More

by Shantellepugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Iribarren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Dec 21, 2022 -

Napoli Kia responded

We're so happy to hear it, Shantelle! We sincerely appreciate the kind words and recommendation, and we look forward to assisting you again! Thank you! - Napoli Kia

December 17, 2022

Prompt friendly service. Drop off service was good and helpful. Will be back next service requirements More

by jservilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Napoli Kia responded

Thanks for giving us the opportunity to serve you! We appreciate your business and look forward to seeing you again next time here at Napoli Kia!

December 16, 2022

The service at this dealership was great. Very professional and informational. Very detailed in their explanations. More

by Rochaiu.Daye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A young black man by the name of David, was my first assignment, he was very great too but unfortunately he no longer works there
Dec 19, 2022 -

Napoli Kia responded

Thank you for the excellent feedback! Our Napoli Kia team looks forward to serving you again next time!

December 15, 2022

Very professional and pleasant. Didn’t give 5 stars because it’s a bit of a long wait but they do let you know ahead of time about how long it’s going to take. Staff is very friendl More

by CCSCS36
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Napoli Kia responded

Thank you for the review and feedback. We appreciate you visiting us here at Napoli Kia and hope to see you again in the future!

December 14, 2022

They had my car ready is just a few days they were amazing. So I wasn't without a car long at all. More

by tracy1681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Napoli Kia responded

We're happy we could get your car back to you quickly, Tracy! Thanks for the review and please don't hesitate to reach out if our Napoli Kia team can be of service again in the future!

December 13, 2022

Friendly staff - inquired about brakes. Was told car needed all four replaced. That’s disappointing since I’ve only driven 10k miles since purchasing the car. What is the requirement for More

by TOM.C.ABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Napoli Kia responded

Thank you for the review, Tom. Please don't hesitate to reach out if you'd like to discuss these questions in greater detail. Respectfully, Ruben Burgos - Service Mgr - 203-787-5850

December 10, 2022

Great staff, and great service dept. David was great in helping with any issues when servicing my car. More

by BOBKNDS
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in service
Dec 12, 2022 -

Napoli Kia responded

Thank you for being a Napoli Kia customer! David & the team are grateful for your support and look forward to your next visit!

December 10, 2022

Another successful and timely service from Kia Napoli. The staff was helpful, the service was quality and I will continue to come back! More

by pastor3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa was amazing.
Dec 12, 2022 -

Napoli Kia responded

We appreciate you leaving us this great five-star review for the Napoli Kia team! Thank you!

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