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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,258 Reviews

1,258 Reviews of Napoli Indoor Kia - Service Center

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December 08, 2024

Pleasant. it was nice dealing with Napoli day took care of me in the waiting room and took care of my car in the service area I hope that is 15 words More

by Elliott greenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Came here to say for my first time. From the moment I arrived t the moment I left it was all a great experience. Keep it up! More

by GCHETRANCOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
December 07, 2024

Pleasant staff, efficient service, clean environment. Always worth the visit to napoli. Appreciate their team More

by azrael293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
December 06, 2024

Responsive customer service, but the process of requesting approval from Kia to cover work under warranty, and the associated rental car approval, took far too long. I was car-less for over a week. More

by BddBxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa was very helpful
December 06, 2024

We got off to a rough start when I purchased my car Salesman and service dept. happily things got better! More

by Judy lawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

My service process was so easy for the first visit with my new car. I was able to make my appointment with a QR code and I was in and out in less time than expected! More

by Broke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
December 05, 2024

Everything was was very professional ,mechanic was great doing the work that I needed ,will definitely pay another visit in the future More

by CSBILLUPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

They got me in out in a very quick amount of time. . considering the service I was having done . Everyone was extremely courteous from the person who greeted me when I drove in with my car to the ser More

by Drayshawn7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

My experience withNapoli Kia is excellent I have no problems with the car and also the company. They are extremely nice people to deal with and my car is running perfect. More

by cislyn Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Everything was wonderful! The service was Amazing I’ve never been treated so well at a dealership before for service. Fabulous! More

by pattiwrkmsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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