1,258 Reviews of Napoli Indoor Kia - Service Center
Pleasant. it was nice dealing with Napoli day took care of me in the waiting room and took care of my car in the service area I hope that is 15 words it was nice dealing with Napoli day took care of me in the waiting room and took care of my car in the service area I hope that is 15 words More
Responsive customer service, but the process of requesting approval from Kia to cover work under warranty, and the associated rental car approval, took far too long. I was car-less for over a week. requesting approval from Kia to cover work under warranty, and the associated rental car approval, took far too long. I was car-less for over a week. I’m also not happy with the vehicle overall now, needing a major replacement at such low mileage/usage - but that’s an issue with Kia not the dealer. I bought the car at this location. and until now (25K mi) it was ok. Kia covered this big expense this time but my warranty is expiring in 6 months and I’m not confident that this car will not be a headache at 50-60K mi and beyond. More
We got off to a rough start when I purchased my car Salesman and service dept. happily things got better! Salesman and service dept. happily things got better! More
My service process was so easy for the first visit with my new car. I was able to make my appointment with a QR code and I was in and out in less time than expected! my new car. I was able to make my appointment with a QR code and I was in and out in less time than expected! More
Everything was was very professional ,mechanic was great doing the work that I needed ,will definitely pay another visit in the future doing the work that I needed ,will definitely pay another visit in the future More
They got me in out in a very quick amount of time. . considering the service I was having done . Everyone was extremely courteous from the person who greeted me when I drove in with my car to the ser . considering the service I was having done . Everyone was extremely courteous from the person who greeted me when I drove in with my car to the service rep who handled the billing and the video to where I could watch my car being worked on nice touch ! Great job on all ends ! More
My experience withNapoli Kia is excellent I have no problems with the car and also the company. They are extremely nice people to deal with and my car is running perfect. problems with the car and also the company. They are extremely nice people to deal with and my car is running perfect. More
Everything was wonderful! The service was Amazing I’ve never been treated so well at a dealership before for service. Fabulous! The service was Amazing I’ve never been treated so well at a dealership before for service. Fabulous! More