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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,172 Reviews
Call Service Center (203) 783-5850

1,172 Reviews of Napoli Indoor Kia - Service Center

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April 25, 2023

The service is amazing they are skilled and did their job a timely matter thank you More

by BIAGIALEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Napoli Kia responded

We're glad our service team made the visit great for you! Thank you for coming to Napoli Kia!

April 22, 2023

Very pleased with the way things were handled. Peter was excellent with my surprise problem . More

by jweston1517@gmail.com
Recommend Dealer
Yes
Employees Worked With
Worked with Peter and he was great.
Report | Print
Apr 25, 2023 -

Napoli Kia responded

Peter and the team are glad your visit earned us five stars! We hope you visit us for your next routine appointment! Thank you! - Napoli Kia

April 21, 2023

Great service anytime that I bring my car to the dealer. Definitely appreciate the service More

by Sjohnson6906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Napoli Kia responded

We appreciate you choosing Napoli Kia for your service needs! Thank you for taking the time to share this kind feedback with us!

April 18, 2023

Everyone we dealt with was friendly, professional and very helpful. The information provided helped us to make our decision. More

by Dspec01
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Svc dept -Josh
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Apr 19, 2023 -

Napoli Kia responded

We're thrilled to hear that our team was able to provide you with the information you needed to make a decision! Thank you for your kind words and for choosing our business! - Napoli Kia

April 17, 2023

It was a 2 hour oil change. Professional and thorough but took longer than initially expected. More

by Feeleydb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Fidalgo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Napoli Kia responded

Thank you for taking the time to leave us a review. We appreciate your patience during your visit and hope we have the opportunity to provide you with a more efficient experience in the future. Take care and thanks again, from all of us here at Napoli Kia!

April 14, 2023

Not a lot of service to be done on an EV, but I did the 7500 and 15000 mile services and everyone was friendly and helpful. They even had a shuttle to take me to work nearby while the service was performed More

by Mike H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2023 -

Napoli Kia responded

Mike, thank you for taking the time to share your positive experience at Napoli Kia! We're glad to hear that our team made your 7500 and 15000 mile services a breeze, and that you appreciated the shuttle service. We appreciate your business and hope to see you again in the future!

April 13, 2023

Very accommodating when I was late. Service performed well. Overall positive experience Yada yada yada More

by RGARVEY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2023 -

Napoli Kia responded

We're so glad that you chose to visit Napoli Kia! We hope that you come to see us again for your next service appointment! Thank you!

April 13, 2023

Great work at napoli keeping us informed of the process the entire way through the service visit. More

by Mp929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2023 -

Napoli Kia responded

Thank you for the wonderful feedback! We're happy to hear our team provided you with excellent communication and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - Napoli Kia

April 11, 2023

Excellent Excellent. I was impressed from start to completion. I would recommend Napoli for service. More

by LOVEDAT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 11, 2023 -

LOVEDAT57 responded

Napoli service department gets a A+ from me. This was my very service visit. I was highly impressed fron beginning to end. Thank you!

Apr 13, 2023 -

Napoli Kia responded

We appreciate your five-star rating and A+ for our team! We hope that you continue to enjoy your vehicle and look forward to assisting you during your next service visit! Thank you! - Napoli Kia

April 11, 2023

They take care of you and they do good work it’s a nice dealership to go to More

by EDWINACOLON5A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Napoli Kia responded

Thank you for your support of the Napoli Kia team! We appreciate your kind feedback and look forward to seeing you at your next visit. Take care!

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