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1,172 Reviews of Napoli Indoor Kia - Service Center
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July 11, 2023
Great and fast service " Highly Recommend! " Ricky did great work and really went above and beyond to secure and ensure top quality. " Ricky did great work and really went above and beyond to secure and ensure top quality. More
by COURTDEAZ1234
Verified CustomerEmployees Worked With
Ricky and Courtney
July 11, 2023
Wait time was supposed to be 90mins ended up being almost 2.5 hours. Also was told to drive around the building but multiple car were blocking the pathways. Ended up having to three point turn and go all the 2.5 hours. Also was told to drive around the building but multiple car were blocking the pathways. Ended up having to three point turn and go all the way back around. No access from one side of the building to the other. More
by Shruszko
Employees Worked With
I’m not sure the names of who helped me
July 10, 2023
Marrisa, Jen,,Pete & Ruben in Service Dept y'all ROCK! !! Thanks for ALL you do! Always a pleasure too come in & get the service that is recommended. A shout out too Mechanics Ricky & Nate, thanks a m !! Thanks for ALL you do! Always a pleasure too come in & get the service that is recommended. A shout out too Mechanics Ricky & Nate, thanks a million guys! More
by adisdaddi
Employees Worked With
July 07, 2023
I love the new video taping of them doing service on my car. It at least showed me what needs to be done and that they did do the work. and I have the option of seeing what I want to pay for at that time o car. It at least showed me what needs to be done and that they did do the work. and I have the option of seeing what I want to pay for at that time of service and there is a record that is kept for me to come back to finish the rest if I only do a few things at a time thumbs up on this new set u. More
by JUNESINGLETON
Employees Worked With
Jennifer Guarnieri
June 25, 2023
Your service is Spot on. Staff listens, works hard to please us. Peter, Dennis thank you! Staff listens, works hard to please us. Peter, Dennis thank you! More
by VICTORIA.HEALTH
June 24, 2023
Very organized; they followed up each step of the way with text messages and even a video of my car being worked on by the mechanic with his findings. Very pleased with the service, and the car was fini with text messages and even a video of my car being worked on by the mechanic with his findings. Very pleased with the service, and the car was finished within the time frame they told me. More
by Louise Napoli
Employees Worked With
Courtney
June 21, 2023
Marissa was professional n environment was excellent also came n introduced herself to me Thany u came n introduced herself to me Thany u More
by ANA.CONCEPCION2000
June 21, 2023
I was pleased and happy they have Very great customer service. Just didn’t like they couldn’t find my appt by contact number took me callback and demanding it be checked another way which by then missed service. Just didn’t like they couldn’t find my appt by contact number took me callback and demanding it be checked another way which by then missed appointments so they still let me came in luckily More
by Staceycharine
Employees Worked With
Marrissa
