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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,172 Reviews
Call Service Center (203) 783-5850

1,172 Reviews of Napoli Indoor Kia - Service Center

Sort by
July 21, 2023

She was great got everything done I needed and asked for to be checked on More

by Teena0801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Napoli Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Napoli Kia. We'll see you next time!

July 20, 2023

My experiences with several representatives of Napoli Kia, Milford were pleasant. on the phone and in person were pleasant. They were very efficient, polite, and friendly - great customer service skills. More

by smjgodislove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Some of their names slipped my memory.
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Jul 21, 2023 -

Napoli Kia responded

Thank you for the kind words! We're glad to hear that our team at Napoli Kia provided you with pleasant experiences and great customer service. We appreciate your support and hope to see you again in the future!

Jul 23, 2023 -

smjgodislove responded

You're welcome. 😊

July 19, 2023

They have the worst communication possible. My car was there for 2 weeks and I never even got a call. Called the manager and was told I could take my car somewhere else if I didn’t like the ser More

by ehdinneen
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marissa
Report | Print
July 18, 2023

It was an upgrade to my security system per Kia. I was met at the door and a was walked to the lounge area to sit and wait for my vehicle. Fast and professional service. More

by coachlandry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the Employee who took care of me
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Jul 19, 2023 -

Napoli Kia responded

Thank you for the great review! We're glad to hear that our team at Napoli Kia provided fast and professional service during your visit at Napoli Kia. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a wonderful day!

July 17, 2023

The staff are very friendly, understanding and willing to explain the process. Courtney made me feel right at home. More

by dpontbri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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Jul 17, 2023 -

Napoli Kia responded

Thank you for the great review! We're happy to hear that Courtney and our team provided you with a great experience at Napoli Kia. We appreciate your support and hope to see you again soon!

July 16, 2023

Awful servicewrong info will never return their again. Peter and the rest of service is the worat More

by Fdee4115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 15, 2023

First greet you right away and they ask you about any problems with your vehicle More

by ANA.CONCEPCION2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
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Jul 17, 2023 -

Napoli Kia responded

Hi Ana, we're glad to hear you feel taken care of here at Napoli Kia! We look forward to seeing you again. Thank you!

July 14, 2023

Everyone is always so nice, knowledgeable and thorough. Pleasant experience from start to finish! And - I love my car! More

by lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Report | Print
Jul 17, 2023 -

Napoli Kia responded

Lucy, thank you for the kind words! We're delighted to hear that your experience at Napoli Kia was pleasant and that you love your car. If there's anything else we can do for you in the future, please don't hesitate to reach out. Drive safely and enjoy your new ride!

July 12, 2023

Marissa in the Service Dept. is great. She made the repair experience easy and kept me up to date with the progress. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Report | Print
Jul 12, 2023 -

Napoli Kia responded

Thank you for the great review! We're glad to hear that Marissa provided excellent service and made your repair experience a breeze. We appreciate your business and hope to see you again at Napoli Kia!

July 11, 2023

She was very courteous and professional and I was kept informed through the whole process More

by Mrusso1244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Napoli Kia responded

Thank you for the positive review! We're happy to hear that our team provided you with great customer service during your visit to Napoli Kia. We'll see you next time!

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