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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,172 Reviews
Call Service Center (203) 783-5850

1,172 Reviews of Napoli Indoor Kia - Service Center

Sort by
September 01, 2023

I feel very comfortable with their service for they show concern that I my satisfied. More

by JBASH39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter and the deputy
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Sep 06, 2023 -

Napoli Kia responded

Thank you for the 5-star rating! We're delighted to hear that you feel comfortable with our service and that you've experienced our concern for your satisfaction. We'll see you next time at Napoli Kia! Safe travels!

August 31, 2023

From my first call until I picked up my car, everyone I spoke to was pleasant and helpful especially Jenn More

by bturro523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Napoli Kia responded

We're so glad to know that you had a pleasant experience with us at Napoli Kia, from the first call until pick-up. We'll be sure to pass your kind words along to Jenn and our team!

August 29, 2023

Good customer service and good work done on vehicle. Jen was very helpful. Will be back More

by Theo.walton77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Napoli Kia responded

Hey Theo, thank you for the positive review! We're pleased that Jen provided you with great customer service during your visit. We appreciate your recommendation and we hope to see you again! Have a great day! - The Napoli Kia Team

August 29, 2023

Great job! I love doing with Napoli Kia. Great prices. Very friendly and also they knows there job! More

by Lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Napoli Kia responded

We appreciate your positive feedback and shoutout to our team at Napoli Kia! We look forward to serving you again in the future. Have a great day!

August 26, 2023

Very thorough and reliable. Peter was very communicative through out the process. Will use you versus Stamford every time. More

by toby_yanks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Aug 29, 2023 -

Napoli Kia responded

Thank you for the 5-star rating! We're glad to know you had a positive experience with Peter and our team at Napoli Kia. We appreciate your support and see you again! Have a great ride!

August 25, 2023

The staff was very professional and friendly. I will definitely will recommend Kia dealership for service. More

by williamspatsy0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Napoli Kia responded

Patsy, we're glad to know you had a positive experience with our team at Napoli Kia. We appreciate your recommendation and look forward to serving you again in the future!

August 21, 2023

Very accommodating and prompt, attentive service. Service with a smile while asking what needs are More

by WAYNEROBERSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Napoli Kia responded

Thank you for reviewing your recent visit here at Napoli Kia! We appreciate your positive feedback, as well as your business, and hope to see you again in the future!

August 19, 2023

They were polite and helpful and they were accommodating they fixed my car in a timely manner I was very pleased More

by FUNNYSTARUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Napoli Kia responded

We're glad to know that you had a prompt service experience with our team at Napoli Kia! Thank you for the great review! We'll see you next time. Safe travels!

August 19, 2023

Didn’t choose was towed there. Would we chose again absolutely NOT. We have never had such a horrible experience in our lives. I have posted on numerous social media sites that we More

by Dlsrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reuben B.
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August 18, 2023

Fantastic service, knowledgeable, respect for customer, friendly, like the explanatory videos from technician. Jennifer is fantastic. Kevin, my mechanic very thorough. Definitely excellent service in ev More

by DIANATEDDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Napoli Kia responded

Hi Diana! we're delighted to know that Jennifer and Kevin provided you with excellent service at Napoli Kia. We appreciate your kind words about our team's knowledge and friendliness!

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