Napoli Indoor Kia - Service Center

Terrible. I hated it They had an attitude. No returns calls. Took months to get an answer about repairs they were responsible for I hated it They had an attitude. No returns calls. Took months to get an answer about repairs they were responsible for More

Another great day at Napoli Kia, here for my scheduled oil change, while waiting was able to tour the showroom, looking at new inventory then grabbing some refreshments from the stacked lounge area. Then oil change, while waiting was able to tour the showroom, looking at new inventory then grabbing some refreshments from the stacked lounge area. Then topping the service day off with the complimentary car wash. It doesn't get better than that. More

Service department greeted me upon arrival with a pleasant smile talked to me about my vehicle answering the questions that I had asked about pleasant smile talked to me about my vehicle answering the questions that I had asked about More

Job completed was brakes and rotors in 2022 and 2023 brakes and rotors needed to be replaced. brakes and rotors needed to be replaced. More

They are very friendly and professional! Great experience and minimal wait time. They checked the tire alignment as well Great experience and minimal wait time. They checked the tire alignment as well More

Napoli Kia has great service! When I purchased my car there, they were very swift with helping me choose a car was able to have it ready for me in a reasonable time When I purchased my car there, they were very swift with helping me choose a car was able to have it ready for me in a reasonable time More

Very friendly staff! Waiting time very good nd clean customer area. Very good experience would go back for service again Waiting time very good nd clean customer area. Very good experience would go back for service again More

Hoy fui a un servicio de cambio de aceite obligado porque el motor de mi Sorento 2019 tiene consumo excesivo de aceite, en 1500 millas consumió 3 cuartos. Tengo "garantía de fabrica". Recomienda el consecion el motor de mi Sorento 2019 tiene consumo excesivo de aceite, en 1500 millas consumió 3 cuartos. Tengo "garantía de fabrica". Recomienda el consecionario que debo ir 3 veces para tener un récord del mismo. Pague $100 x el servicio, tengo q regresar a las 1000 millas para revisar y debo pagar $60 por la cita, después se hará lo mismo. Después recomiendan cambiar el sistema de combustible $750 más (eso ya le hicieron a un conocido con un Sorento 2018) Y después de eso seguirá el problema y no harán más. Voy a esperar un par de meses, si el problema continúa, decidiré venderlo y jamás comprar un KIA. Lo que escribo es un problema del motor de algunos modelos de KIA, averiguen More

As always exceptional services provided. Wouldn’t go any other place! Thank you for your service. Wouldn’t go any other place! Thank you for your service. More

Took way too long to complete service. Worked well with Insurance company. Kia was the only place to get certain parts . Worked well with Insurance company. Kia was the only place to get certain parts . More