Napoli Indoor Kia - Service Center

Very helpful and communicated well. She really helped me explain everything and knows her stuff. She really helped me explain everything and knows her stuff. More

Courtney in service was great to work with and very responsive all others were very pleasant to work with also. responsive all others were very pleasant to work with also. More

Friendly, fast and efficient! Everyone there always makes you feel appreciated, and they do a great job. Everyone there always makes you feel appreciated, and they do a great job. More

Wonderfully efficient and friendly service Wonderfully efficient service and friendly staff that helped me with my every need. efficient service and friendly staff that helped me with my every need. More

They are kind, friendly, and courteous. They ask questions to confirm the purpose of the visit and to see if I have any other concerns. They ask questions to confirm the purpose of the visit and to see if I have any other concerns. More

It was fine overall. The technology of seeing video from mechanic is interesting. But the interactions with staff is friendly but stand off ish. Like they are just focuse The technology of seeing video from mechanic is interesting. But the interactions with staff is friendly but stand off ish. Like they are just focused on not being held responsible for anything. They should have more flexibility to discount an item or service to give the customer a feeling of empathy and partnership. Instead of just telling you an outrageous price and staying quiet while you mention concerns. More

Good & informative. Your labor rates are super high. Very costly for necessary repairs with very little wiggle room. Your labor rates are super high. Very costly for necessary repairs with very little wiggle room. More

Always kept me informed on what was going on. Helped me with everything that I needed. Very good customer service. Helped me with everything that I needed. Very good customer service. More

The people there are always friendly and efficient. The process is seamless and organized and I'm always satisfied with my service. The process is seamless and organized and I'm always satisfied with my service. More

For a first time oil change on my new car it was a very pleasant experience. Looking forward to seeing you soon! pleasant experience. Looking forward to seeing you soon! More