Back

Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,258 Reviews

1,258 Reviews of Napoli Indoor Kia - Service Center

Sort by
December 19, 2024

Is being a pleasure doing business with Kia Napoli thank you 😊 Merry Christmas 🎁 and a happy New Year 2025 More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Excellent customer service. Waiting time is very short, as soon as you get there they take you, no waiting time to be served. More

by EMUESES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Very organized, but took two times bringing my car in to resolve the main problem. Still they fixed it. So thanks. More

by Purimking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

The dealership honored the warranty once they did a diagnosis and found out what the problem was. More

by RHATCHER
Recommend Dealer
Yes
Employees Worked With
Cortney
December 16, 2024

Bueno hasta el momento yo puedo decir que me atendieron amablemente y me han solucionado lo que he necesitado. More

by hacarrera06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

My car was service in good way and there is no complain about the work. I appreciate the job. More

by dobilbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

I got scamned ! ! Gal that took my call I said just bringing it in for rebate. She noted go through everything. I went wild when I saw them going through everything. More

by TSKOSTURKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Quick and amazing customer service. Was greeted and taken care of with a smile. The job was done in one two three More

by natali.garcia.203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Service was great after a misunderstanding with a service representative after going there for 10 years for the same service More

by INFO@CTDRIVINGSCHOOL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

No communication between managers. Took over a month to have my car issues resolved the correct way More

by NICKPETRILLO44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Power
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.