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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,169 Reviews
Call Service Center (203) 783-5850

1,169 Reviews of Napoli Indoor Kia - Service Center

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December 29, 2023

Great Everyone was friendly and it was quick and efficient Easy to work with Thanks More

by Kms243
Recommend Dealer
Yes
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Jan 03, 2024 -

Napoli Kia responded

Hi KMS! Thank you for leaving us this amazing review and kind words about our team at Napoli Kia. We appreciate it!

December 28, 2023

They are always quick and friendly. I love the video the mechanic sends explaining everything. More

by doris.bermdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Napoli Kia responded

Hi Doris! Thank you for leaving us this five-star review and kind words about our service team at Napoli Kia! We'll see you next time!

December 28, 2023

Like always Napoli kia is the most professional place my wife and I continue to experience More

by AngelB
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
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Jan 02, 2024 -

Napoli Kia responded

Hi Angel B! Thank you for leaving us this five-star review and kind words about our team at Napoli Kia! We'll see you next time!

December 24, 2023

great job Great job and service Jen , great to work with she's efficient and transparent More

by DENISFIDALGO
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
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Dec 29, 2023 -

Napoli Kia responded

Hi Denis! Thank you for leaving us this five-star review and kind words about Jen from our service team at Napoli Kia! We'll see you next time!

December 24, 2023

They got me in on time. Communicated clearly. Didn't charge for unnecessary things, and got me out quick More

by DAVID.TATKOW
Recommend Dealer
Yes
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Dec 29, 2023 -

Napoli Kia responded

Hi David! We're glad to know that you had a positive experience at Napoli Kia! We always aim for clear communication and efficient service. Thanks for the review!

December 24, 2023

Experience 5 15k service, Courtney was very communicative about what was involved and the associated cost. I love the video of the vehicle inspection, you never really get to see the underside of your car. T More

by Matthaller42
Recommend Dealer
Yes
Employees Worked With
Courtney
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Jan 02, 2024 -

Napoli Kia responded

Hi Matt! We're glad to know that Courtney and our team at Napoli Kia provided you with excellent service. We appreciate your feedback about the video inspection - it's a great way for us to keep things transparent! Thanks for choosing us!

December 22, 2023

Service was performed on time, in the estimated time allotted. I am satisfied with the workmanship of the installation. More

by rs86years
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Napoli Kia responded

Hi RS! We're glad to know that you found our service timely and satisfactory at Napoli Kia. We always aim for efficient workmanship, so it's great to see we hit the mark! Thanks for your feedback.

December 20, 2023

Mycar's been there for three days and I haven't heard nothing about it More

by ansoniajets
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Napoli Kia responded

Thank you for reaching out. If you could please contact me directly, I'd be happy to look into this situation further for you. Respectfully, Reuben Burgos - Service Director - 203-787-5850

December 19, 2023

Service was efficient, affordable and within a reasonable wait time. Video showed service. They washed my car. More

by JANRUS2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Napoli Kia responded

We're glad to know you found our service at Napoli Kia efficient and affordable. It's great that the video feature was helpful, too! Thanks for choosing us for your car needs.

December 16, 2023

Marissa and the entire team at Napoli Kia is fantastic! Marissa and the entire team at Napoli Kia is fantastic! They always make my service visits go smoothly. More

by ILLG1
Recommend Dealer
Yes
Employees Worked With
Service Advisor Marissa
Report | Print
Dec 18, 2023 -

Napoli Kia responded

We're delighted to know that Marissa and the rest of our team at Napoli Kia have been able to make your service visits smooth! Thanks for sharing this positive feedback.

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