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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,169 Reviews

1,169 Reviews of Napoli Indoor Kia - Service Center

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January 07, 2024

They were honest and professional. The work was done well. I would use them again. More

by STEVENBERYLFINE83
Recommend Dealer
Yes
Employees Worked With
Marissa
Jan 08, 2024 -

Napoli Kia responded

Thank you for the 5-star rating! We're pleased that our team provided you with great customer service during your visit. We look forward to serving you again! Safe travels!

January 07, 2024

They were very prompt, curteous and provided me great options No pressure to do things a certain way and laid out service details very clearly More

by rbrett2005
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Jan 08, 2024 -

Napoli Kia responded

We're glad to know that you had a positive experience with our team at Napoli Kia! We always aim for transparency and no-pressure service. Thanks for your feedback, we appreciate it!

January 06, 2024

Ing car was stolen and I called to see if they were able to accept my car and perform the work that was needed. Jennifer was so professional, attentive, and put me at ease. She called to update me every ste More

by Alee1070124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Napoli Kia responded

We're so glad to know that Jennifer was able to assist you during such a stressful time. It's great hearing she kept you updated and made the process easier for you at Napoli Kia. Thanks for sharing your experience!

January 06, 2024

Jennifer was very informative and knowledgeable. Even . She is truly one of the best. More

by DRODRIGUEZ22
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Jan 08, 2024 -

Napoli Kia responded

Thank you for the five-star review and kind words about Jennifer from our service team at Napoli Kia! We'll see you next time!

January 06, 2024

Brought vehicle in bc check engine light was on. Problem was resolved. Reason for check engine light being on was identified and fixed. More

by JAD
Recommend Dealer
Yes
Employees Worked With
Marissa
Jan 08, 2024 -

Napoli Kia responded

Hi Jad! We're glad to know that our team at Napoli Kia was able to identify and fix the issue with your vehicle. Thank you for trusting us with your car needs!

January 06, 2024

Fast dependable service I would recommend to anyone who wants a good quality product and services More

by JOEYURMAN
Recommend Dealer
Yes
Employees Worked With
Courtney
Jan 08, 2024 -

Napoli Kia responded

Hi Joe! Thank you for leaving us this five-star review and kind words about our service team at Napoli Kia! We'll see you next time!

January 06, 2024

Accommodating Good experience no complaints Good experience no complaints Good experience no complaints Good experience More

by ROMAINEDRC
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Jan 08, 2024 -

Napoli Kia responded

Hi Romaine! We're delighted to know that you had a good experience with us at Napoli Kia! Your positive feedback is much appreciated. Thanks for choosing us and we hope to see you again soon!

January 05, 2024

Very quick and responsive. Answered all my questions Helpful with everything that I needed done and for solving the problem More

by mms.1022
Recommend Dealer
Yes
Employees Worked With
Courtney
Jan 08, 2024 -

Napoli Kia responded

We're glad to know you found our team at Napoli Kia quick and responsive! We strive to answer all questions and solve any issues promptly. Thanks for the positive feedback!

January 05, 2024

Great experience. Prompt services. No No No No No No No No N9 No No More

by josedepina30
Recommend Dealer
Yes
Employees Worked With
Marissa
Jan 08, 2024 -

Napoli Kia responded

We're happy to hear you had a great experience with our team here at Napoli Kia! Please don't hesitate to reach out if we can be of service again in the future!

December 30, 2023

Fine, oil change and condition noted. No other comments. Thank you! This seems silly Very More

by jweston1517@gmail.com
Recommend Dealer
Yes
Employees Worked With
Peter
Jan 03, 2024 -

Napoli Kia responded

Thank you for the five-star review and kind words about our service team at Napoli Kia! We'll see you next time!

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