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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,169 Reviews

1,169 Reviews of Napoli Indoor Kia - Service Center

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January 11, 2024

Courtney went above and beyond in working with my insurance company and going to bat on my behalf. She kept the process moving and always provided real time updates. One of the best customer experien More

by CONOR.TIDGWELL
Recommend Dealer
Yes
Employees Worked With
Courtney Esposito
Jan 12, 2024 -

Napoli Kia responded

Hi Conor! We're glad to know that Courtney provided an exceptional customer experience for you at Napoli Kia. It's great to see how much her dedication and real-time updates were appreciated! Safe travels!

January 11, 2024

Pure excellent She's knowledgeable she make me feel at home that my car is in the right place More

by DEECARGIL123
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Jan 12, 2024 -

Napoli Kia responded

Hi Deecargil, thank you for the 5-star rating! We're delighted to hear that you had a pure excellent experience at Napoli Kia! We look forward to serving you again! Safe travels!

January 10, 2024

Excelente La atención El servicio Profesionalismo resuelven Atento no se distrae Amigable Me sentí muy cómodo More

by PAPACUNE84
Recommend Dealer
Yes
Employees Worked With
Peter
Jan 10, 2024 -

Napoli Kia responded

¡Gracias por compartir tu experiencia con nosotros en Napoli Kia! Nos alegra saber que te sentiste cómodo y apreciamos tus palabras sobre nuestro servicio profesional. ¡Esperamos verte de nuevo pronto!

January 10, 2024

Very good The experience there was really good the workers are friendly And kind people More

by julius.soto9
Recommend Dealer
Yes
Jan 10, 2024 -

Napoli Kia responded

Thank you for rating us five stars, Julius! We'll see you next time! - Napoli Kia

January 10, 2024

Very good. Towed in and handled Peter kept me updated and got it completed when he said at the estimate he quoted More

by Jnyarady
Recommend Dealer
Yes
Employees Worked With
Peter in service
Jan 10, 2024 -

Napoli Kia responded

Jnyarady, we're glad to know that Peter and our team at Napoli Kia were able to provide you with timely updates and service. Thanks for your positive feedback!

January 10, 2024

It was a great experience, and Peter was very helpful I appreciated the clear explanations and quick performance of the servicing More

by AHMORALES225
Recommend Dealer
Yes
Employees Worked With
Peter
Jan 10, 2024 -

Napoli Kia responded

We're glad to know you had a great experience with us at Napoli Kia! It's wonderful that Peter was able to assist and provide clear explanations. We appreciate your feedback, thank you!

January 10, 2024

My experience was very smooth, Peter was able to help resolve all my issues My experience was very smooth, Peter was able to help resolve all my issues. Everyone there was also very friendly More

by Epabon90
Recommend Dealer
Yes
Employees Worked With
Peter
Jan 11, 2024 -

Napoli Kia responded

We're delighted to know that Peter and the rest of our team at Napoli Kia were able to provide a smooth experience for you. Thanks so much for your positive feedback!

January 10, 2024

Pleasant upon arrival was friendly. Let me know what's your be expected while waiting . Lounge area was clean and welcoming More

by BRIA.HARVIN
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Jan 11, 2024 -

Napoli Kia responded

Bria, thank you for the kind feedback! We're happy to hear you had a pleasant visit here at Napoli Kia and we hope to see you again in the future. Take care!

January 10, 2024

Great and accurate service. Comfortable waiting room. Great company. I will continue to service my car at Napoli and will never go to any other dealership More

by TAMTJULIET
Recommend Dealer
Yes
Employees Worked With
Marrisa
Jan 11, 2024 -

Napoli Kia responded

Thank you for giving our Napoli Kia team the opportunity to earn your business! We appreciate your kind feedback and look forward to seeing you again next time. Take care!

January 10, 2024

Experience was good from the service to the communication and accommodations. The only thing that I found unpleasant was that the price for an oil change was pretty steep. More

by gsbirakis
Recommend Dealer
Yes
Employees Worked With
Courtney
Jan 11, 2024 -

Napoli Kia responded

We appreciate your feedback and are glad to know that you had a good experience with our service at Napoli Kia. We'll take note of your comment about the oil change pricing for future improvements. Thanks!

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