Napoli Indoor Kia - Service Center

I was very disappointed for the time I was there and they didn't show me on my phone the work that was done. No one should be there for 4hrs for a Kia recall.☹️ didn't show me on my phone the work that was done. No one should be there for 4hrs for a Kia recall.☹️ More

Well it's my first time being there but Ms Jennifer Rios was really great she may be come back I was going to go to Meineke to see if they were cheaper than you guys but I didn't do it I went back to you gu was really great she may be come back I was going to go to Meineke to see if they were cheaper than you guys but I didn't do it I went back to you guys your attitudes were all so great and I really love to walk into me back to my car it made me feel comfortable thank you More

Napoli Kia as far as I’m concerned is top shelf. Good professional service. Staff is very knowledgeable and courteous. Good professional service. Staff is very knowledgeable and courteous. More

They made us feel very comfortable and treated us with so much respect. That's you so much. much respect. That's you so much. More

Everyone was so professional I felt like I was home. . definitely will recommended To friends and family . definitely will recommended To friends and family More

she very very good person, what else i can say very good manager she is very professional , doing good help manager she is very professional , doing good help More

Like any used car dealership, be smart. They are just trying to make money. I was sold a car and although I’m pretty happy with my purchase, I already need new tires, a muffler and a headli They are just trying to make money. I was sold a car and although I’m pretty happy with my purchase, I already need new tires, a muffler and a headlight. Ive only owned it for a few months. I also feel that the paperwork process was rushed and at the time I didn’t care because I had been waiting in the waiting room for an hour. Recently I found a crazy loan fee from the bank I financed through and I feel I should have been better informed about it. The process was easy and the service center does a good job but again they are only trying to make money and don’t care about you what so ever. I don’t think I’ll buy from here anymore. When I bought my mustang 12 years ago I noticed a huge hole in the convertible top three days after I bought it and when I brought it back they said that it wasn’t there when they sold it to me. SMH! I should have known better. More

The kia outlet has good people with Good customer servicer speedy process and good refreshments servicer speedy process and good refreshments More

They kept me inform about my vehicle the whole time it was there. From the time I dropped it off until it was time to be picked up. was there. From the time I dropped it off until it was time to be picked up. More

At first I was disheartened that the repair took so long, but then gratified that they wouldn't release the car until they were satisfied that the repair was effectively done. Jen in your service department but then gratified that they wouldn't release the car until they were satisfied that the repair was effectively done. Jen in your service department is the very definition of "service". Absolutely outstanding! More