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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,169 Reviews
Call Service Center (203) 783-5850

1,169 Reviews of Napoli Indoor Kia - Service Center

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February 03, 2024

It's ok Nothing much to say Again noting really If I start I will never finish More

by suetanya
Recommend Dealer
Yes
Employees Worked With
Peter
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Feb 05, 2024 -

Napoli Kia responded

Hi, We want to hear more about your experience and use your feedback to improve future visits. Please don't hesitate to reach out to us when you have a moment to discuss your recent visit. Thank you! - Napoli Kia

February 02, 2024

Great service department and very nice selection of cars. Would definitely recommend buying a car at Napoli Kea! More

by LAGPAPPAS
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
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Feb 05, 2024 -

Napoli Kia responded

We appreciate your positive feedback! Our team at Napoli Kia is always here to provide great service and help you find the perfect car. Thanks for recommending us, we look forward to serving you again in the future! Safe travels!

January 31, 2024

The best so far Cornet she is very good Good service and friendly I love my Kia More

by litaliano0932
Recommend Dealer
Yes
Employees Worked With
Cornet
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Feb 01, 2024 -

Napoli Kia responded

Thank you for leaving Cornet and Napoli Kia five stars! We look forward to seeing you again soon!

January 29, 2024

Got me in and got my car serviced as fast as they could. No problems at all More

by hogie51
Recommend Dealer
Yes
Employees Worked With
Peter
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Jan 30, 2024 -

Napoli Kia responded

Thank you for the five-star review and kind words about our service team at Napoli Kia! We'll see you next time!

January 27, 2024

2 hours for a oil change and being the 1st car in seems a little bit long More

by prdl1985-shp
Recommend Dealer
No
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Report | Print
Feb 07, 2024 -

Napoli Kia responded

We understand your frustration and appreciate your feedback regarding your recent visit. We aim for a five-star experience and are disappointed to learn we didn't live up to that standard this time. Please reach out if you have any feedback that will help us improve in the future. Thank you, Reuben Burgos - Service Director - 203-787-5850

January 25, 2024

Very straight forward, and helpful, great timing with services & great communication. Would highly recommend More

by RODRIGOGONZALEZ22
Recommend Dealer
Yes
Employees Worked With
Marissa
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Jan 26, 2024 -

Napoli Kia responded

Hi Rodrigo, thank you for the 5-star rating! We appreciate your recommendation and are glad to know you found our team at Napoli Kia helpful. We strive for great communication and timely service!

January 25, 2024

Friendly, efficient and professional. My experience has always been good during my visits and I always leave fulfilled and confident. More

by roman519
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Report | Print
Jan 26, 2024 -

Napoli Kia responded

Hi Roman! We're delighted to know that you've consistently had positive experiences with our team at Napoli Kia. We aim for efficient and professional service every time! Safe travels until your next visit.

January 25, 2024

Very efficient service,low wait time, and I especially love the video review of the inspection and work from the service technician. More

by roman519
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Report | Print
Jan 26, 2024 -

Napoli Kia responded

Hi Roman! We're glad to know you appreciated our efficient service and the video review from our technician at Napoli Kia. We aim for a top-notch customer experience, so your feedback is much appreciated! Safe travels!

January 25, 2024

Friendly and easy to talk to. I would consider giving them my future business if the price is right. More

by beata3550
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Report | Print
Jan 25, 2024 -

Napoli Kia responded

Hi Beata! Thank you so much for your kind words! We're thrilled to hear that you found our service friendly and easy to talk to. Customer satisfaction is our top priority, and we're always here to make your experience enjoyable at Napoli Kia!

January 24, 2024

Everything went well and in a reasonable time. Checking out was quick and easy with Jennifer More

by Joycemcnulty
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Report | Print
Jan 25, 2024 -

Napoli Kia responded

Joyce, we're happy to hear Jennifer & the team provided you with an efficient visit here at Napoli Kia! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

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