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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,169 Reviews
Call Service Center (203) 783-5850

1,169 Reviews of Napoli Indoor Kia - Service Center

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February 20, 2024

I only come to the dealership for service. With that being said, I am always happy with the service. More

by cyrus8657
Recommend Dealer
Yes
Employees Worked With
Courtney took care of me through the process. I was very pleased with the way she handled things.
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Feb 20, 2024 -

Napoli Kia responded

We really appreciate you taking the time to leave Napoli Kia this awesome review, thank you!

February 19, 2024

Person we interacted with was knowledgeable and friendly. No pressure. A pleasure to visit this dealer. Highest recommendation. More

by Happy camper
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Napoli Kia responded

Hi! We're so glad to know that your visit to Napoli Kia was a pleasant one! Our team always aims to provide knowledgeable and friendly service. Thanks for the high recommendation, we appreciate it!

February 17, 2024

Always courteous and they will do as asked with no pressure to do more work More

by jrteddy
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
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Feb 19, 2024 -

Napoli Kia responded

Reviews like this one make our day! Thanks from the Napoli Kia team.

February 15, 2024

Service department- the woman I dealt with was friendly and efficient The work was done in a timely manner More

by PZELLE2
Recommend Dealer
Yes
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Feb 16, 2024 -

Napoli Kia responded

We're glad to know you had a positive experience with our service department at Napoli Kia! We always aim for efficiency and friendliness! Safe travels!

February 15, 2024

The were very accommodating getting me home and back to get my car. Worked with Carsheild. More

by H.SMITH
Recommend Dealer
Yes
Employees Worked With
Peter
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Feb 16, 2024 -

Napoli Kia responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your review. We look forward to serving you again in the future! Thank you! - Napoli Kia

February 13, 2024

Great service dept. .. Great people. Service experience was excellent. Nice and clean waiting area for service dept More

by Ltsjr7
Recommend Dealer
Yes
Employees Worked With
Marrisa
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Feb 13, 2024 -

Napoli Kia responded

We're glad to know you had an excellent service experience at Napoli Kia! Thanks for highlighting our clean waiting area and great team. We appreciate your feedback!

February 12, 2024

I've always had a great experience I've been coming here for the Past 6 years More

by BROWNKEITH40
Recommend Dealer
Yes
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Feb 12, 2024 -

Napoli Kia responded

We really appreciate you taking the time to leave Napoli Kia this awesome review, thank you!

February 10, 2024

Great service! Great price for oil change and total car inspection Would highly recommend for anyone owning or wishing to purchase a KIA More

by bantamchick19
Recommend Dealer
Yes
Employees Worked With
Peter
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Feb 12, 2024 -

Napoli Kia responded

We're glad to know you had a great experience with our service team at Napoli Kia. We appreciate your recommendation and look forward to serving any future needs! Safe travels!

February 08, 2024

Peter listened carefully to our requests. Made us feel valued as customers. He was knowledgable, courteous, efficient and professional. Service was performed in a timely fashion More

by janicemerenda
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Lovan-Service Advisor
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Feb 08, 2024 -

Napoli Kia responded

Janice, we're delighted to know that Peter was able to provide you with such a positive experience at Napoli Kia. We always strive for efficiency and professionalism in our service. Thanks for your feedback!

February 04, 2024

730 appt for oil change. Obviously triple booked and I was last so it took about 2 hours for just an oil change More

by thekegleys
Recommend Dealer
Yes
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Feb 07, 2024 -

Napoli Kia responded

We're sorry to hear about your experience with your oil change. We aim to provide efficient service and it seems we fell short during your visit. We'd like to assist in making this right, so please reach out at a time that's convenient for you. Thank you, Reuben Burgos - Service Director - 203-787-5850

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