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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,258 Reviews

1,258 Reviews of Napoli Indoor Kia - Service Center

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January 21, 2021

They were fast, reliable and very straight forward. None of that bs dealer’s try to sell you on. I will definitely be returning 10/10 More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Thank you very much for being so accommodating and bringing issues about my car to my attention. Also thanks for the Lyft ride home as well!! car runs great like new!!! Denise Wilson More

by DENISE.WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cerbone service manager
January 21, 2021

I love having my car serviced at Napoli because I know it will be done correctly. I especially appreciate Frank’s professionalism and warm spirit. He makes it an enjoyable experience to have my car serviced More

by Markchap1045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
January 20, 2021

Frank Cerbone is the best service associate. He knows just what my car needs and makes sure I get the right work done at the right time. More

by felisha2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
January 20, 2021

Frank is an asset to Napoli KIA, he is a good person who always greets me at my car with a smile on his face. Very nice waiting area as well. More

by Chrisell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank from Service
January 20, 2021

Jennifer Rios helped me with all my car needs! She was very accommodating and helpful! She made sure I was comfortable the whole time and constantly keeping me updated on my car. More

by Brittkelly23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Good morning. On several of my visits to the Kia dealership, I have frequently enjoyed the friendly banter with the staff most of the time. More

by BETTITEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reuben did not have on a mask
January 20, 2021

Those people have no respect. I called before the appointment, being in the middle of a pandemic, to make sure people were wearing masks on the premises. My daughter has an immunity deficiency so it More

by msgilles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service person is Frank Cerbone
January 20, 2021

Service department was great and employees even better.Got my car in snd out in no time at all. Would recommend them to everyone that should buy a KIA at This dealership More

by JLAGTHECHASE
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

My experience with Kia was outstanding. I have had many vehicles and no dealer before have expedited the issues with my vehicle with such efficiency and professionalism! I personally want to thank Frank C. More

by DBJADE45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FRANK C.
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