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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,258 Reviews

1,258 Reviews of Napoli Indoor Kia - Service Center

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February 04, 2021

The staff that works in the service department is extremely friendly and helpful. They always try to get me out in a reasonable timeframe. I would definitely refer any of my friends and family to the More

by LISABEDARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
February 04, 2021

The staff is very friendly the only thing wrong is I didn’t receive any paperwork on what they did I like to keep track More

by CCULLEN8061
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Great customer service and fast return. Frank in the service department is wonderful and he gets the job done. Got my car back in one day and it was as easy as could be More

by TAYLORNEWTON1200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Osu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
February 04, 2021

Great customer service. It was convenient and quick. I was in and out in less than an hour. The staff was courteous and very professional. More

by MCMANUSBP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Service was super fast! Got attention as soon as I drove up to the garage. I was led to the waiting area and got great customer service More

by Slaracca926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
February 02, 2021

Ever since I’ve gotten my vehicle from here, it’s always been issues. I haven’t had the car for even 2 years and the same problem keeps occurring. I have gotten it fixed 4 times already. I went to trade the More

by CIERAVIERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Haverl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

My experience with their customer service was excellent. With regard to their turnaround time for completing service, it was fast in my opinion. Great job overall! More

by 444MOONEYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Quick service. My car was driving weird, so I called up the dealership and they told me I could bring my car in that day to get it checked out. They had a busy schedule however told me if something opened More

by CTAN0808
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

Customer centered, and always friendly. While they offer great service packages, they are never pushy when it comes to your options. They work efficiently and they service never takes longer than it needs t More

by kstetter17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

Mike was outstanding he was very professional, knowledgeable and treated me with respect and was very helpful. You are lucky to have him working for you. I would recommend Mike for any service you More

by BGSTANNAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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