1,258 Reviews of Napoli Indoor Kia - Service Center
The staff that works in the service department is extremely friendly and helpful. They always try to get me out in a reasonable timeframe. I would definitely refer any of my friends and family to the extremely friendly and helpful. They always try to get me out in a reasonable timeframe. I would definitely refer any of my friends and family to them More
The staff is very friendly the only thing wrong is I didn’t receive any paperwork on what they did I like to keep track didn’t receive any paperwork on what they did I like to keep track More
Great customer service and fast return. Frank in the service department is wonderful and he gets the job done. Got my car back in one day and it was as easy as could be service department is wonderful and he gets the job done. Got my car back in one day and it was as easy as could be More
Great customer service. It was convenient and quick. I was in and out in less than an hour. The staff was courteous and very professional. was in and out in less than an hour. The staff was courteous and very professional. More
Service was super fast! Got attention as soon as I drove up to the garage. I was led to the waiting area and got great customer service up to the garage. I was led to the waiting area and got great customer service More
Ever since I’ve gotten my vehicle from here, it’s always been issues. I haven’t had the car for even 2 years and the same problem keeps occurring. I have gotten it fixed 4 times already. I went to trade the been issues. I haven’t had the car for even 2 years and the same problem keeps occurring. I have gotten it fixed 4 times already. I went to trade the vehicle in due to the issue, they don’t want to take the car back. More
My experience with their customer service was excellent. With regard to their turnaround time for completing service, it was fast in my opinion. Great job overall! With regard to their turnaround time for completing service, it was fast in my opinion. Great job overall! More
Quick service. My car was driving weird, so I called up the dealership and they told me I could bring my car in that day to get it checked out. They had a busy schedule however told me if something opened the dealership and they told me I could bring my car in that day to get it checked out. They had a busy schedule however told me if something opened up they would be able to look at it. They were able to look at it and fixed the problem (a recall issue). I got my car back the same day and it has been driving normal since. More
Customer centered, and always friendly. While they offer great service packages, they are never pushy when it comes to your options. They work efficiently and they service never takes longer than it needs t great service packages, they are never pushy when it comes to your options. They work efficiently and they service never takes longer than it needs to. More
Mike was outstanding he was very professional, knowledgeable and treated me with respect and was very helpful. You are lucky to have him working for you. I would recommend Mike for any service you knowledgeable and treated me with respect and was very helpful. You are lucky to have him working for you. I would recommend Mike for any service you have he was outstanding. Barbara Genovese More