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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,258 Reviews

1,258 Reviews of Napoli Indoor Kia - Service Center

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February 16, 2021

Great service. Frank always gives me great service and gets me out quickly this is a great dealership. Will always come here for my purchases,purchase, well as service More

by cjenk3162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
February 16, 2021

Even though I was late for my service appointmwnt Mike made it possible for me to still be able to get this done! Job well done More

by Brownd59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2021

Jen, Mike, and Frank are exceptionally courteous and personable customer service reps. They perform the work required quickly and efficiently while keeping the customer well informed during each step o More

by Jim S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank in Service (Don't know last name.)
February 15, 2021

Amazing fast service, and the best customer service I’ve experienced in quite a while. Thank you very much for all the help. Will definitely be back again More

by yochi256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
February 15, 2021

Best service department I ever worked with. I would and have strongly recommended Kia to my family and friends Mike, Frank and Jen are awesome More

by JLAGTHECHASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
February 12, 2021

Incredible, friendly service with a smile. Then you add efficiency and you’re all set with your repairs! I’m glad that I had the luck of working with Jennifer for service needs on my car! More

by KRTK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

Very friendly and pleasant staff, do not have to wait to long, always wait for my car and ready on time. Have been doing business with Napoli for many years More

by csuki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

Service department was great brought my car in for an oil change I was in and out within 40 min. I would highly recommend servicing or buying your car w Napoli More

by MDepina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Excellent as always, mike was a great guy and helped me fix my problem with no issues. I came in and was able to leave my car there and got a call by the end of the day and my car was ready. More

by tdcannon1618
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Very friendly and congenial and pleasant staff. Everyone greets you with a smile when you enter the building or when they meet you outside. Very knowledgeable. More

by BETTITEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank and Jennifer Rueben always friendly
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