Napoli Indoor Kia - Service Center

As always, a positive experience. I find the inspection video very helpful in explaining and showing the car’s condition. It saves time, and I can replay it if I need to clarify any i I find the inspection video very helpful in explaining and showing the car’s condition. It saves time, and I can replay it if I need to clarify any issue that was found. Marissa is always friendly and informative and does her best to make sure I’m satisfied with the service performed on my Optima. More

Jennifer was attentive. She made sure to get responses to my questions. I do appreciate her professionalism. She made sure to get responses to my questions. I do appreciate her professionalism. More

Went in for an oil change. The car is now leaking. We supposedly hit something on the way home The car is now leaking. We supposedly hit something on the way home More

Friendly, helpful, and courteous. Visit went well and purpose I was there for was addressed and completed. Visit went well and purpose I was there for was addressed and completed. More

Friendly, courteous, and professional. Visit was quick and service provided was excellent. Wait time was not an issue. Visit was quick and service provided was excellent. Wait time was not an issue. More

Professional and courteous Nice people, nice waiting room got the job done in a timely fashion got the job done in a timely fashion More

Sal and Curtis when they sold me my car they were awesome. You can't get any better than those guys. awesome. You can't get any better than those guys. More

I came in told them what I was there for, they took my car I waited in the waiting room till I got a text message show me a video of what they did with my car. Then I got a a text message saying my car wa car I waited in the waiting room till I got a text message show me a video of what they did with my car. Then I got a a text message saying my car was ready and I went and got it. It was I good experience More

Marissa was amazing! My car initially needed $1600 worth of repairs that she put through extended warranty i thought was expired! She really put the work in to take care My car initially needed $1600 worth of repairs that she put through extended warranty i thought was expired! She really put the work in to take care of me, and come to find out the extended warranty i thought expired at 60k miles, expires at 100k miles! My $1600 initial quote became just the $50 deductible for my warranty and some labor time that wasn’t covered through it. I only come to Napoli for this reason. I feel so taken care of as a customer! More