Back

Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,261 Reviews

1,261 Reviews of Napoli Indoor Kia - Service Center

Sort by
March 04, 2021

Frank C is truly the most helpful, informative and personable person! Will forever come to him for all my car questions!! Thank you for your help! More

by ALEXA.LANGDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank C
March 04, 2021

Pleasant people, clean facility and waiting area. Always in and out quickly. Easy to make appointments. Never had an issue leasing our Kia then eventually purchasing it. More

by LYNN F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

Great Service- Mike let me know what was going on at all times - Issue was resolved in a very timely manner and was able to get car with no issue More

by BIGTONY1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

As usual the service representative (Frank C ) was very polite and professional. Was informative of what was done I was a very satisfied customer. Frank went the extra mile to help fix my key.remote I More

by LORIMCNULTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank C
March 04, 2021

I have only had fantastic service from the Napoli Service Center, especially with the great help from Frank Cerbone, my service manager. I am taken in on time.....my car is ready on time...and the recommend More

by Rogcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
March 03, 2021

Engine was blown in our Sorrento, Kia Napoli did the Warranty work fast and neat and kept js on the loop the whole time. Well done. More

by ANTHONY22022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
March 03, 2021

Service is always excellent. Very friendly and accommodating. I really don’t have any complaints. There’s never a wait when you get there. There’s always someone to greet you right away. More

by doris.bermdz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

The service is always excellent when I come here. I'm very happy with their work and their professionalism dealing with every problem counter with the vehicle. More

by mdsabiajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cervone
March 02, 2021

Great customer service,Frank is a professional and Great customer service, Frank is a professional and attends to customer's with care and respect. Even when transferred for service, reps are always More

by CAMELAMELENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
March 02, 2021

I recently lost my husband. He took care of everything automotive. This was my first visit back alone. I would like to let you know the kindness and patience Frank extended to me that day. Assured me he w More

by KATHYMARTINEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank C.
...
118
...