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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,264 Reviews

1,264 Reviews of Napoli Indoor Kia - Service Center

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March 11, 2021

I was very concerned about my vehicle. i scheduled a last minute appointment.. My car was test driven and diagnosed. i was able to drive off feeling relieved. Thanks Mike More

by GRACE.WEBB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

The service team is the bomb, they are friendly and too funny. They are professionals and very knowledgeable in the area of expertise. Your choose for your service team is 100%. More

by JDR510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Jon
March 09, 2021

As always attentive to details. Listens to customer. Frank is Service gets a An+ in our book. He always show concern and pays attention. Excellent More

by CAMELAMELENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
March 08, 2021

My wait was normal and I was given information about the service I needed for the car. The waiting room was comfortable and had drinks and snacks available for purchase. More

by amjusino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

Two weeks in a row I got my wife’s cars oil change done and my cars oil change done. Scheduled an appointment both times and was there forever, don’t understand why they have appointments if they don’t mat More

by Crowthertravis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

Friendly staff, they always do an A+ job. Always an easy process! They know what they are doing and really care for their customers ~mike More

by MICHAELBUCCIARELLI720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
March 08, 2021

Very kind, helpful, quick, and thorough service. Waiting room is comfortable and clean. This was my first time here, and out of the 3 Kia dealerships I've been to in the state, this one was, by far, my favo More

by aileen.sheluck
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

Was a hassle free visit. Everyone was polite and it was done in a timely manner. I was told I needed air filters and the price was too much for me to afford.I'm not sure why it would cost $240.00 to change More

by ANNALYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

Very professional, good customer service. I was greeted right away. Clean customer lounge. Reasonable amount of time to wait for an oil change. Interior was clean. More

by GALBANOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
March 07, 2021

I am a regular frequent flyer at this particular Kia facility I'm continually treated with courtesy and respect this last visit was no different More

by JJSTEELEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
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