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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,264 Reviews

1,264 Reviews of Napoli Indoor Kia - Service Center

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March 19, 2021

Service was great and the people I dealt with were very nice. I will go back there again for my car to be worked on. More

by JOEPASCARELLA88
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Always taking care of me and my kia...this is the only dealer in CT that I go to because they make you feel at home More

by maleeik42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Osu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Iribarren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank S.
March 18, 2021

I was totally satisfied with work done to my KIA your staff were friendly and knowledgeable you customer service area was clean and a tv on to help the time pass More

by LADYDIFLOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

The service from beginning to end was so well done.The service dept understood my concerns for a speedy appt and every step was explained. I was impressed even further when I was walked to my vehi More

by KKAJEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Great Customer Service, friendly staff, at a dealer competitive price. I will return for future service and possible new purchase from this dealer. A dealer that stands behind there products. More

by BOBKNDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
March 17, 2021

Mike Haverl @ Napoli KIA in Milford Service Center is extremely professional. Welcomes you as soon as you arrive, very upbeat, friendly, always has a smile on his face. This service center is clean, an More

by DANSREAUCARRIE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

The employees were great and very friendly! We didn’t have to wait long. They had us in and out very quickly. would definitely recommend. More

by ncolbert471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
March 16, 2021

Easy to make the appointment got in fast, was made aware of a few items and they were taken care of in a timely manner. Now a days hard to ask for more. More

by SAUNDERS06516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2021

Terrible service. they cannot fix my problem. I have been back a total of eight times for the same issue. They tell me a module was changed but I see no evidence of this. I asked them to contact Kia Tech sup More

by wts124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Haverl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Burgos
March 13, 2021

If there is an award that I would give to an employee for customer service, I would give it to Frank! He is above average! He is friendly, understanding and natural. He takes care of the customer.It is alwa More

by Bill J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
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