1,265 Reviews of Napoli Indoor Kia - Service Center
Excellent service dept. the girl that waited on me was wonderful and friendly. The service was quick and they checked all my fluids and tire pressure too. Loved my 1st service wonderful and friendly. The service was quick and they checked all my fluids and tire pressure too. Loved my 1st service More
Friendly knowledgeable staff. Easy to schedule appointment and car was ready on time. We've had this vehicle serviced here several times and always been pleased. appointment and car was ready on time. We've had this vehicle serviced here several times and always been pleased. More
Always a good experience. Questions and concerns always answered. Staff always friendly and helpful. Never had a complaint about this dealership. Will use them in the future for all my car needs answered. Staff always friendly and helpful. Never had a complaint about this dealership. Will use them in the future for all my car needs More
I was very happy with the service.I was able to in and I was very happy with the service. I was able to in and out with out having to wait a very long period of time. I was very happy with the service. I was able to in and out with out having to wait a very long period of time. More
First visit was inferior as Frank service writer tried to get $149 for a diagnosis fee and we already knew it was an emissions warranty problem. Second visit for installation of part was great! to get $149 for a diagnosis fee and we already knew it was an emissions warranty problem. Second visit for installation of part was great! More
Pretty straightforward visit for 75,000 mi. check. No real issues ,but I wish they would provide the customer with a checklist at the end w/ notes signed by the service tech. that everything that was sup real issues ,but I wish they would provide the customer with a checklist at the end w/ notes signed by the service tech. that everything that was supposed to be checked was in fact checked. They use to do this but stopped. Other dealerships do this I was supposed to have my brakes checked but I'm not sure they were because I'm hearing small noises when I apply them. More
Excellent customer service. Work performed quickly. Nice waiting area. Was very customer friendly. I loved that I can just pull in and then they took it from there. Great job. waiting area. Was very customer friendly. I loved that I can just pull in and then they took it from there. Great job. More
Amazing service, great environment and management. They treated me with excellence professionalism, they were honest with me and didn’t try to rip me off on spending more money like other places I’ve been. treated me with excellence professionalism, they were honest with me and didn’t try to rip me off on spending more money like other places I’ve been. Thank you Ruben Burgos, mike and others fro such great time. More
People was nice , only thing is the vending machine didn’t have a diet soda , liked I could watch anything on the tv to pass time didn’t have a diet soda , liked I could watch anything on the tv to pass time More