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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,265 Reviews

1,265 Reviews of Napoli Indoor Kia - Service Center

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April 07, 2021

Excellent service dept. the girl that waited on me was wonderful and friendly. The service was quick and they checked all my fluids and tire pressure too. Loved my 1st service More

by WELLINGTONMICHELLE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

Friendly knowledgeable staff. Easy to schedule appointment and car was ready on time. We've had this vehicle serviced here several times and always been pleased. More

by Mark CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Always a good experience. Questions and concerns always answered. Staff always friendly and helpful. Never had a complaint about this dealership. Will use them in the future for all my car needs More

by COURTNEY.STROMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

I was very happy with the service.I was able to in and I was very happy with the service. I was able to in and out with out having to wait a very long period of time. More

by margaretstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

First visit was inferior as Frank service writer tried to get $149 for a diagnosis fee and we already knew it was an emissions warranty problem. Second visit for installation of part was great! More

by LINDA.BROWER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

Pretty straightforward visit for 75,000 mi. check. No real issues ,but I wish they would provide the customer with a checklist at the end w/ notes signed by the service tech. that everything that was sup More

by AL.RICHMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

Excellent customer service. Work performed quickly. Nice waiting area. Was very customer friendly. I loved that I can just pull in and then they took it from there. Great job. More

by MOMALOTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

Frank is wonderful to work with. He goes the extra mile for his customers and he makes sure all of the service issues are resolved. More

by CYASHCT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
March 27, 2021

Amazing service, great environment and management. They treated me with excellence professionalism, they were honest with me and didn’t try to rip me off on spending more money like other places I’ve been. More

by Rayruizrivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

People was nice , only thing is the vending machine didn’t have a diet soda , liked I could watch anything on the tv to pass time More

by ccrazielady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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