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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,168 Reviews

1,168 Reviews of Napoli Indoor Kia - Service Center

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April 10, 2024

Very professional. Keep me updated as to time. Clean customer area. Reasonable cost for service. More

by SAVAGE4BIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Napoli Kia responded

It's great to hear we've made a great impression! Thank you for choosing Napoli Kia!

April 10, 2024

Very professional, service is on point, they communicated with me right thru the time my car was there! More

by Baldy.7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
Apr 10, 2024 -

Napoli Kia responded

We're glad to know you appreciated our team's communication and professionalism! Thanks so much for the wonderful feedback, from all of us here at Napoli Kia!

April 09, 2024

Kia Did a Wonderful Job Replacing My 2013 Optima Kia Engine & Manifold. it Took 4 days n a wake up lol … Excellent Maintenance…. More

by quisedagod7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
COURTNEY at Napoli Kia In Milford In The service department
Apr 10, 2024 -

Napoli Kia responded

We're glad to know you had a great experience with our maintenance team at Napoli Kia! Thanks for trusting us with your 2013 Optima. Safe and happy driving!

April 06, 2024

Service area is clean. Waiting ares also clean and comfortable. Friendly staff, and professional. Mechanics do a wonderful job. More

by Skyvan7@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Napoli Kia responded

We're delighted to know you found our service area clean and comfortable at Napoli Kia. Our team always aims for professional, friendly service and it's great to hear we hit the mark!

March 29, 2024

I had a great visit w/service dept Jennifer handled all my needs as professional as possible! My Kia was fixed 100% and Jen was absolutely helpful kind and Informative! Thank you Napoli KIA! More

by Thomaskeszler
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Napoli Kia responded

Thomas, we're delighted to know Jennifer and our service team at Napoli Kia were able to assist you with your Kia needs. Thank you for choosing us! We'll see you next time. Safe travels!

March 26, 2024

Excellent n professional team work n every department real clean Work be done on time. More

by ANA.CONCEPCION2000
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Mar 27, 2024 -

Napoli Kia responded

Hi Ana! Thank you for leaving us this five-star review and kind words about our service team at Napoli Kia! We'll see you next time!

March 21, 2024

Friendly efficient service Jennifer welcomed me to come in, even though I forgot my appointment. When I called she said it would be fine to come late. After my car was serviced she walked me out to my car More

by mardimorrow
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
March 17, 2024

Good, lots of options to choose from. No pressure sales Pleasant experience with the sales team More

by LILDERRY
Recommend Dealer
Yes
Employees Worked With
Curtis Smith
Mar 18, 2024 -

Napoli Kia responded

Hi Derry! Thank you for sharing your positive experience with us! We're thrilled to hear that you found our sales team pleasant to work with and appreciated the lack of pressure at Napoli Kia. Providing a comfortable and enjoyable experience for our customers is always our priority. Drive safely!

March 14, 2024

I had an appointment for an oil change today; Courtney was very nice and professional. She even tried her best to get me out so I wouldn’t be late for work! Thank you I made it in time!! More

by ndominica2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Mar 15, 2024 -

Napoli Kia responded

This is what we love to hear! We look forward to passing along your feedback to Courtney at Napoli Kia!

March 12, 2024

As always, a positive experience. I find the inspection video very helpful in explaining and showing the car’s condition. It saves time, and I can replay it if I need to clarify any i More

by DEBORAH G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
Mar 13, 2024 -

Napoli Kia responded

We're glad to know you found the inspection video helpful and that Marissa was able to provide excellent service for you here at Napoli Kia. Thanks for sharing your positive experience with us!

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