Napoli Indoor Kia - Service Center

Friendly knowledgeable staff. Easy to schedule appointment and car was ready on time. We've had this vehicle serviced here several times and always been pleased. appointment and car was ready on time. We've had this vehicle serviced here several times and always been pleased. More

Always a good experience. Questions and concerns always answered. Staff always friendly and helpful. Never had a complaint about this dealership. Will use them in the future for all my car needs answered. Staff always friendly and helpful. Never had a complaint about this dealership. Will use them in the future for all my car needs More

I was very happy with the service.I was able to in and I was very happy with the service. I was able to in and out with out having to wait a very long period of time. I was very happy with the service. I was able to in and out with out having to wait a very long period of time. More

First visit was inferior as Frank service writer tried to get $149 for a diagnosis fee and we already knew it was an emissions warranty problem. Second visit for installation of part was great! to get $149 for a diagnosis fee and we already knew it was an emissions warranty problem. Second visit for installation of part was great! More

Pretty straightforward visit for 75,000 mi. check. No real issues ,but I wish they would provide the customer with a checklist at the end w/ notes signed by the service tech. that everything that was sup real issues ,but I wish they would provide the customer with a checklist at the end w/ notes signed by the service tech. that everything that was supposed to be checked was in fact checked. They use to do this but stopped. Other dealerships do this I was supposed to have my brakes checked but I'm not sure they were because I'm hearing small noises when I apply them. More

Excellent customer service. Work performed quickly. Nice waiting area. Was very customer friendly. I loved that I can just pull in and then they took it from there. Great job. waiting area. Was very customer friendly. I loved that I can just pull in and then they took it from there. Great job. More

Frank is wonderful to work with. He goes the extra mile for his customers and he makes sure all of the service issues are resolved. for his customers and he makes sure all of the service issues are resolved. More

Amazing service, great environment and management. They treated me with excellence professionalism, they were honest with me and didn’t try to rip me off on spending more money like other places I’ve been. treated me with excellence professionalism, they were honest with me and didn’t try to rip me off on spending more money like other places I’ve been. Thank you Ruben Burgos, mike and others fro such great time. More

People was nice , only thing is the vending machine didn’t have a diet soda , liked I could watch anything on the tv to pass time didn’t have a diet soda , liked I could watch anything on the tv to pass time More

I had a good experience with my vehicle oil change and tire rotation. I will be sure to schedule my next appointment at this location. tire rotation. I will be sure to schedule my next appointment at this location. More