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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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April 13, 2021

Wonderful experience. Extremely friendly and helpful. Waiting room was comfortable. I will be going here from now on for all my Kia service needs. Thank you! More

by CORKERYNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2021

Always good courteous service. Knowledgeable and gets the job done right the first time. Would recommend this dealer for services regardless of make or model. More

by Pdamico3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Frank Cerbone was knowledgeable and friendly. A pleasure to work with. Would highly recommend him. All of my experience so far with Kia has been favorable. More

by meg3718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
April 09, 2021

The management and help is helpful and always kind and friendly. I would recommend this dealership to anyone looking for a new or used car More

by jeffreyc173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

jeffreyc173 responded

Never disappointed by the staff and service provided

April 08, 2021

Frank is friendly and through. I really appreciate that about him. This is my second time he helped me with getting my vehicle serviced. Thank you Frank! More

by jacquequinones66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
April 07, 2021

I have no complaints for this service center and the staff. I really appreciated the concern they showed during my last visit, which was a 15,000 mile check and oil change appointment. More

by itsmeferr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

Napoli Kia is one of the best service providers in CT. They are always onTime and they care about the customer. I like the reminder that they sent before the day of service. More

by SEGHAEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

Good customer service , Easy communication and the people are easy to talk clear and concise directions , i’ll prefer more speedy time but everything was good More

by thomasgyimah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

Excellent service dept. the girl that waited on me was wonderful and friendly. The service was quick and they checked all my fluids and tire pressure too. Loved my 1st service More

by WELLINGTONMICHELLE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

Friendly knowledgeable staff. Easy to schedule appointment and car was ready on time. We've had this vehicle serviced here several times and always been pleased. More

by Mark CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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