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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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April 16, 2021

Amazing work frank is the man. My engine had issues and they took me in right away got my car back very quickly amazing work. More

by Wfranco03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
April 16, 2021

Jennifer Rios showed incredible support!! She helped me with everything I needed for my car and was very supportive. She answered all my questions and was a big help! More

by Brittkelly23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

My service advisor Frank was amazing!!! Met me at my vehicle as soon as I pulled in, sat me down, kept me laughing and before I knew it my vehicle was ready. I will definitely refer all of my friends an More

by JRSMITHCURTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cerbone
April 16, 2021

I paid for a part needed to complete my repair. I was told the part would be in in a couple of days. 10 days later I had heard nothing. I took me three calls to service before I received a promised cal More

by RSEMLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Haverl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

In and out in 1hr and took me earlier than my scheduled appt This is the amount of time so expected to wait at a dealership service center As opposed to a jiffy lube More

by GOLDCLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

I went in for my car to be fixed, it had a little wear and tear, the speed and accuracy of service was good and the young man at the service and parts department was great More

by MIANATHANIEL46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

The service is reliable, quick and completed in one visit. The staff are knowledgeable and friendly. The prices are competitive with very reasonable as compared to other dealers in the area. More

by LORIMCNULTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cerbone
April 14, 2021

Easy to make the appointment online. They followed up with reminders. Jen was very helpful. She let me know when my vehicle was ready and went over everything with me. More

by MARY_TERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

Always quick and friendly service! Always go over everything and walk me to my car. I need to type 10 more words to hit minimum. Thanks More

by MANNY24242000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

Outstanding customer experience from the time you pull in the service area until you get escorted out to your car ! A big Wow to the service staff and Frank Carbone as a professional customer service rep. More

by ecuaball1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Carbone
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