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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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April 22, 2021

Very pleasant people, customer service was good. Didn't take all day for them to service my car. I was happy with the service I received. More

by tanyasr63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Good fair average they got work done in about an 1hr an a half nothing bad to say about them the waiting room was clean More

by SMITSTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Always helpful - pay attention to customer needs. There is very little wait time. Anything you need is provided including coffee. have purchased 3 kias in the past 10 years More

by GIOSIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

$300 in labor charges for one hours work is way too much. When first brought my Forte in and the part was order I asked about a coupon and was told I could get one for $50 off. When I paid yesterday no cou More

by RSEMLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

They don’t care, they have a nonchalant attitude about EVERYTHING. They also gave me my car fixed with it doing the same thing and with a tire problem they created so I brought it to Barberino Nissan and More

by brittyboo2009
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ira Osu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

Great service. Calling giving me updates on the repair. Thank you Frank for getting my car back to me so quickly. Always have a good experience. More

by BRANDNEW52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
April 20, 2021

Friendly, professional staff. My only complaint is I Friendly, professional staff. My only complaint is I showed up at 2:20 for 2:30 service appointment but didn’t start until 3:30 More

by Paul b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2021

clean fast, punctual, friendly professionala pleasant clean fast, punctual, friendly professional a pleasant experience.....you have a new customer...... thnk you mike ps my comments above say it all More

by MACDIZNEY
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Great Service, thank you Jennifer for making feel like a valued customer. From beginning to end you kept me in the loop and informed me of my vehicle's progress. More

by Vipul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Awesome since I got my car last summer I’ve had no problems an any concerns I had they took care of it an just so nice More

by Sbukovcik86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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