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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,173 Reviews

1,173 Reviews of Napoli Indoor Kia - Service Center

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May 04, 2021

Awesome service every single time I come to the dealership. The team is always eager to help and explain everything in detail. The waiting area is pretty cool too. More

by Jgriffin607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021

Very Very Courteous , and very respectful towards me also they didn’t take a long time to correct the problem that was at hand & escorted me To my Vehicle when it was finished !!! More

by Normanjefferson20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank
April 29, 2021

The owner has decided wearing masks for his employees is unnecessary, which is against state mandate, putting everyone who walks through the door at risk. More

by PAULAWINICUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Power
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Moody
April 29, 2021

You send to many reminders for appointment. 2 texts 2 emails 2 phone calls all within 30 minutes on top of the one reminder a before . But the lady is excellent in service More

by kal0128
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Mike was very pleasant and polite. This was the first time bringing in my lease for an oil change and he was very helpful in going over what to do and how my vehicle was doing. He even let me know there More

by Dena_Marie82
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

As always the service technicians do a fine job on what's supposed to be done friendly fast Service never a hassle would highly recommend More

by Pdamico3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

we have been going there for years, always great service, we have a kia niro which is a wonderful vehicle, no problems , great as mileage, highly recommend; never have to wait long, keuring coffee awaiting m More

by LORALEI22255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

When I called them for an appointment they knew who I was.when I got there they all had a smile on their face. And didn’t wait long for my service More

by MARCOS Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
April 23, 2021

I first brought in my car to be looked at because the I first brought in my car to be looked at because the driver's side window was leaking. The checked the car and said all was fine, I noticed it agai More

by CFONTANEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

I am very pleased with the service I receive at Napoli Kia. Everyone is very nice and professional, and they take good care of my car. More

by MN0802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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